Job Description

We have an exciting opportunity for a Facilities Assistant to join our Workplace and Facilities team on a maternity leave cover basis. In this role, you will help ensure the smooth and efficient delivery of our building management and workplace services, supporting a safe and welcoming environment for colleagues and visitors.
You'll be responsible for a variety of operational tasks, including daily building checks, managing stock control for consumables and stationery, and responding promptly to any issues. You'll also maintain a visible presence across the office, enabling productive collaboration and providing constructive advice where needed.
Key Responsibilities

• Carry out internal and external visual and performance checks daily, reporting and resolving issues promptly.
• Manage stock control for site consumables and stationery, including ordering, delivery, storage, and replenishment.
• Provide efficient operational assistance across all areas of facilities and workplace services.
• Maintain a visible presence in the office to respond to service requests and support colleagues.
• Enable access and supervise external contractors in line with compliance requirements.
• Share feedback and ideas to help improve services and processes.
• Provide administrative support to the facilities team, including accurate data recording and monitoring.
• Act as a key point of contact for workplace queries, signposting and offering constructive advice.

Why should I join LiveWest?
You'll be joining a friendly and collaborative team where your ideas and contributions are valued. This is a great opportunity to make a real impact on the way we deliver our workplace services and ensure a safe, efficient, and welcoming environment for everyone.
This is a part-time role working 16 hours per week - Thursday and Friday, 9:00am to 5:00pm (with some flexibility), office based in Tolvaddon. This role is a maternity leave cover position.
For further information about this role, and LiveWest, please view our candidate information pack.
About The Candidate
To be successful in your application for the role of Facilities Assistant, you will have the essential skills and experience for a Level 1 role (please see candidate information pack) and the following role-specific skills and experience:
Essential Skills, Knowledge and Experience

• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and manage competing priorities.
• Previous office administration experience.
• Knowledge of corporate health and safety.
• An understanding of the facilities and workplace function within an organisation.
• Confident manner to appropriately and respectfully challenge processes to drive improvement.
• Attention to detail with strong observation skills.

Desirable Skills, Knowledge and Experience

• Experience working in a facilities-related role.
• Experience in processing invoices and using financial systems.
• Experience of system implementation and process improvements.
• Experience in reporting practices and procedures.
• Experience using facilities management systems and CRM software.

Qualifications

• Good level of literacy and numeracy.
• Manual handling training.
• Facilities Management Level 1 qualification or equivalent.
• First Aid (desirable).

Please note, we are unable to provide CoS for this role; therefore, applicants must have the right to work in the UK for the full duration of this role without requiring a CoS.
About The Company
Our Reward and Benefits:

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. *remove if scheme or office based
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to 1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.

Skills Required