Job Description

St Leonard's Hospice are recruiting a skilled and motivated person to join the Hospice's Team as a Facilities Assistant.
The Facilities Team performs a crucial function in ensuring the Hospice estate, including Retail, are kept safe with servicing, maintenance and repairs completed in a timely manner and to a high standard.
Main duties of the job
The role incorporates a variety of tasks including:

• performing basic maintenance/ DIY/ painting tasks
• undertaking Pre Planned Maintenance
• portering duties including some manual handling
• transporting patients and staff to appointments

By doing this role, you will meet and work with a range of colleagues across the organisation and genuinely be making a significant contribution.
Our ideal candidates will:

• use maintenance and DIY skills regularly
• have a can-do attitude
• work as part of a team
• be helpful and professional at all times
• have a sympathetic approach to the philosophy and concept of Hospice care

What we can offer you in return:

• salary above the NHS
• up to 41 days Annual Leave
• continuation of NHS pension and annual leave entitlement (T&Cs apply)
• attractive pension scheme for non-NHS staff
• training and development opportunities
• a supportive and friendly working environment
• extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts
• day shifts which allow you to have a great work/life balance

This is a full-time position working 37.5 hours per week between 8am - 4pm, Monday to Friday and there will be a requirement to be a part of the facilities on-call rota.
We do not have sponsorship status and therefore all our offers are made conditional upon our candidates submitting evidence of their right to work in the UK in conjunction with our other pre-employment checks.
About us
Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.
We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.
Details
Date posted
01 December 2025
Pay scheme
Other
Salary
25,082 to 26,753 a year
Contract
Permanent
Working pattern
Full-time
Reference number
HG1453325MaiFA
Job locations
St Leonard's Hospice
185 Tadcaster Road
York
North Yorkshire
YO24 1GL
Job description
Job responsibilities
As part of the Facilities team, the Facilities Assistant will help to maintain the estate including basic repairs and handyperson duties, gardening, portering, cleaning, setting up meeting rooms, security duties and some patient transport/driving. This includes not only the Main Hospice site, but also covers the Retail operation with shops located in central York City as well as Easingwold, Malton, Pocklington and Selby.
To be a member of the Facilities On-Call team, performing basic maintenance repairs and security preventative actions, as required out of hours including evenings, weekends and public holidays when competent and trained to do so. This is renumerated in line with equivalent NHS roles.
Main duties and responsibilities
Handyperson / Gardening / Caretaking Duties
1. Perform basic maintenance/DIY/painting tasks. Undertake minor works and report all defects.
2. Assist with gardening / groundwork and external duties including seasonal gardening duties, working with volunteer gardeners, as well as keeping the pathways and car parks clean, clear and safe, in particular during adverse weather conditions when gritting and / or snow clearing will be required.
3. Undertake Pre Planned Maintenance such as PAT testing, fire alarm/equipment testing and equipment maintenance etc.
4. Have an awareness of laws and policies relating to H&S, COSHH and Infection Control.
5. Perform locking up duties, according to Hospice procedure, to ensure the safety of staff and patients and that buildings are secure.
6. Prepare recycling / clinical waste / laundry for collection.
7. Undertake portering duties, including manual handling (moving and lifting) and ad hoc requests.
8. Contact Funeral Directors and assist with Mortuary requirements.
9. Supply light bulbs, batteries etc to staff as needed.
10. Ensure all areas are maintained in a good order of cleanliness including boiler/plant rooms, electrical distribution areas, storerooms and service areas, certain clinical areas, offices and meeting rooms.
11. Cleaning duties including regular scheduled high-level cleaning (training to be provided), plus carpet and window cleaning.
12. Ensure the usage of all cleaning equipment and materials is in accordance with Manufacturers recommendations and Hospice policy.
13. Liaise with external contractors to enable them to undertake work required on the Hospice or any of the retail premises/ wider estate.
Transport & Driving
1. Transport patients and staff in a professional, safe, secure and effective way. Assist patients and staff to board the vehicle, be secured and leave the vehicle safely. Ensure wheelchair patients are secured according to policy.
2. Ensure the vehicle is clean and tidy and carries correct the stock for each journey and has sufficient fuel.
3. Record any defects and record all mileage according to policy.
4. Ensure patients property is returned to them at the end of each journey.
5. If required, ensure oxygen is carried correctly according to policy.
6. Transport records, notes, samples and equipment to and from the hospital as required.
7. Report any concerns or queries regarding the patients to the relevant staff.
8. In the event of an emergency, breakdown or incident be aware of the procedures to follow. Job description
Job responsibilities
As part of the Facilities team, the Facilities Assistant will help to maintain the estate including basic repairs and handyperson duties, gardening, portering, cleaning, setting up meeting rooms, security duties and some patient transport/driving. This includes not only the Main Hospice site, but also covers the Retail operation with shops located in central York City as well as Easingwold, Malton, Pocklington and Selby.
To be a member of the Facilities On-Call team, performing basic maintenance repairs and security preventative actions, as required out of hours including evenings, weekends and public holidays when competent and trained to do so. This is renumerated in line with equivalent NHS roles.
Main duties and responsibilities
Handyperson / Gardening / Caretaking Duties
1. Perform basic maintenance/DIY/painting tasks. Undertake minor works and report all defects.
2. Assist with gardening / groundwork and external duties including seasonal gardening duties, working with volunteer gardeners, as well as keeping the pathways and car parks clean, clear and safe, in particular during adverse weather conditions when gritting and / or snow clearing will be required.
3. Undertake Pre Planned Maintenance such as PAT testing, fire alarm/equipment testing and equipment maintenance etc.
4. Have an awareness of laws and policies relating to H&S, COSHH and Infection Control.
5. Perform locking up duties, according to Hospice procedure, to ensure the safety of staff and patients and that buildings are secure.
6. Prepare recycling / clinical waste / laundry for collection.
7. Undertake portering duties, including manual handling (moving and lifting) and ad hoc requests.
8. Contact Funeral Directors and assist with Mortuary requirements.
9. Supply light bulbs, batteries etc to staff as needed.
10. Ensure all areas are maintained in a good order of cleanliness including boiler/plant rooms, electrical distribution areas, storerooms and service areas, certain clinical areas, offices and meeting rooms.
11. Cleaning duties including regular scheduled high-level cleaning (training to be provided), plus carpet and window cleaning.
12. Ensure the usage of all cleaning equipment and materials is in accordance with Manufacturers recommendations and Hospice policy.
13. Liaise with external contractors to enable them to undertake work required on the Hospice or any of the retail premises/ wider estate.
Transport & Driving
1. Transport patients and staff in a professional, safe, secure and effective way. Assist patients and staff to board the vehicle, be secured and leave the vehicle safely. Ensure wheelchair patients are secured according to policy.
2. Ensure the vehicle is clean and tidy and carries correct the stock for each journey and has sufficient fuel.
3. Record any defects and record all mileage according to policy.
4. Ensure patients property is returned to them at the end of each journey.
5. If required, ensure oxygen is carried correctly according to policy.
6. Transport records, notes, samples and equipment to and from the hospital as required.
7. Report any concerns or queries regarding the patients to the relevant staff.
8. In the event of an emergency, breakdown or incident be aware of the procedures to follow.
Person Specification
Experience
Essential

• Basic maintenance & DIY Skills
• Gardening knowledge
• Knowledge and understanding of manual handling
• Basic administration and IT skills

Desirable

• Knowledge of COSHH & Health & Safety Regulations

Qualifications
Desirable

• Relevant technical qualifications in plumbing, electrics etc

Personal
Essential

• Trustworthy and honest
• Work on own initiative
• Can do attitude
• Able to work as a team member
• Problem solving
• Possess integrity and discretion, and able to respect confidentiality
• Helpful and professional
• Have sympathy with the philosophy and concept of Hospice Care
• Be able to show respect to the Deceased

Communication
Essential

• Interpersonal skills
• Ability to be sensitive and empathetic
• Ability to communicate at all levels within the Hospice and community

IT
Essential

• Good basic IT skills
• Knowledge of Microsoft applications (Word, Excel, Powerpoint, Outlook)

Other requirements
Essential

• Holder of a full, valid driving licence
• Enhanced DBS Check
• Be prepared to assist with Hospice fundraising activities

Person Specification
Experience
Essential

• Basic maintenance & DIY Skills
• Gardening knowledge
• Knowledge and understanding of manual handling
• Basic administration and IT skills

Desirable

• Knowledge of COSHH & Health & Safety Regulations

Qualifications
Desirable

• Relevant technical qualifications in plumbing, electrics etc

Personal
Essential

• Trustworthy and honest
• Work on own initiative
• Can do attitude
• Able to work as a team member
• Problem solving
• Possess integrity and discretion, and able to respect confidentiality
• Helpful and professional
• Have sympathy with the philosophy and concept of Hospice Care
• Be able to show respect to the Deceased

Communication
Essential

• Interpersonal skills
• Ability to be sensitive and empathetic
• Ability to communicate at all levels within the Hospice and community

IT
Essential

• Good basic IT skills
• Knowledge of Microsoft applications (Word, Excel, Powerpoint, Outlook)

Other requirements
Essential

• Holder of a full, valid driving licence
• Enhanced DBS Check
• Be prepared to assist with Hospice fundraising activities

Skills Required