Job Description

About the Role
Our Facilities Services team is essential to ensuring the smooth operation of our Leeds office.
Working closely with the Facilities Manager and wider team, you'll help maintain an efficient, well-organised and supportive office environment.
This is a busy, hands-on role providing vital support to lawyers, support staff and operational functions across the office.
Key Responsibilities:
Post Room & Document Support

• Process all incoming and outgoing mail (internal and external).
• Handle post room requests from lawyers and support staff.
• Liaise with external postal and logistics providers.
• Print emails and large legal documents using specialist office equipment (training provided).

Administrative Support

• Support fee-earners across multiple offices with tasks such as:
• Archiving
• Photocopying & scanning
• Bundle preparation & binding
• Submitting searches
• Post-completion tasks

Facilities & Office Support

• Assist with stationery orders, stock checks and reordering.
• Log and follow up on maintenance requests.
• Support general office running: errands, health & safety tasks, and ad-hoc duties.
• Ensure the office environment is tidy, safe and well organised.

Essential Skills & Experience

• Previous office-based experience.
• Strong IT skills, including Microsoft Word, Excel and Outlook.
• Ability to manage multiple workloads simultaneously.
• Comfortable working in a fast-paced environment.
• Excellent attention to detail and ability to meet deadlines.
• Strong communication skills with a positive, customer-focused approach.

Personal Qualities

• Proactive, motivated and able to work on your own initiative.
• Flexible, helpful attitude with a willingness to support the wider team.
• Enjoys interacting with colleagues across all levels - this is a social, people-focused role.
• A reliable team player who takes pride in maintaining high service standards.

Skills Required