Job Description

The Role / Location
The main function of this role is to provide Facilities Management support and coordination to our managed portfolio and central facilities management team. The candidate must be able to manage a fast-paced environment. Strong planning and co-ordination skills are essential, with management of various stakeholders.
This role will be based in the Savills Belfast office with a requirement to attend various sites across the Belfast portfolio.
Key Responsibilities

• Support the facilities management role and operations across a mixed portfolio.
• Have a strong work ethic, pro-active attitude, keen desire to learn and develop their career and willingness to take ownership of a project.
• Handling of communications between contractors that are undertaking maintenance on the portfolio
• Reviewing and understanding of maintenance reports and defects noted.
• Ensure that all contracts are in place with the subcontractors. This is to include appropriate SLA's and KPI's and monitoring of all subcontractors and their associated services.
• Support the Facilities Manager in managing hard and soft services.
• Carryout site inspections monthly and ensure that Health and Safety actions identified in audits are implemented in a timely manner.
• Work closely with the Central Facilities Management and H&S Compliance Manager.
• Coordinate onsite Planned Preventative Maintenance planner in conjunction with Savills systems.
• Working with the Property & Facilities Managers to ensure that planned maintenance and project expenditure does not exceed budgets.
• Monitoring and updating the Savills CAFM system to ensure that jobs are actioned accordingly.
• Generating new ideas for cost savings and further developing site sustainability.
• Carryout tenant inspections when required.
• Periodic Reporting (Monthly, Weekly, adhoc) with the support the central management team

Skills, Knowledge and Experience

• Experience in Building Service Management / Concierge Management / Customer Services Management / Security.
• Ability to prioritise with good problem solving and decision-making skills.
• Establish and manage relationship with contractors to ensure quality and compliance of works in line with company policy and guidelines.
• Ensure efficient planning and response relating to planned and reactive maintenance work required on site.
• Previous experience in a customer or contractor facing role.
• Must have strong financial awareness to manage service charge budgets.
• Awareness and management of Health & Safety, e.g. Nebosh or IOSH Certification
• Strong communication and interpersonal skills.

Savills Ireland is an equal opportunity employer.
Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by striving at all times to be an organisation which does not discriminate, values everyone's talents and abilities and where diversity is positively promoted.

Skills Required