Job Description

Job Introduction
Join our dynamic Rapport team as a Facilities Co-ordinator. You will be based at a prestigious fashion company in the heart of London. This role combines reception duties with facilities management.
As a Facilities Co-ordinator, you will work closely with a small team of two to provide excellent guest experiences while ensuring the smooth running of the office.
Type of contract: Full-time, permanent
Hours: 40 per week (Monday-Friday, shift rota basis between 8 AM and 5:30 PM)
Salary: 29,754 per annum
What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities

• Overseeing the daily reception operations and ensuring a welcoming environment.
• Managing the facilities duties, including maintenance and supplies.
• Managing and booking meeting rooms.
• Organising and manage the mail room.
• Respond to any help desk tickets, ensuring prioritisation is kept in mind.
• Coordinating with vendors and service providers for facility needs.
• Assisting their retail stores with training and admin.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Possess strong customer-facing skills
• Must bring strong experience in facilities management/co-ordination
• Demonstrate excellent communication and organisational abilities
• Be proactive and adaptable in a fast-paced environment

About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at .
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Skills Required