Job Description

Role overview
Location: Newcastle, NE6 2YL
Salary: 31,000 per annum
Working Hours: Monday to Friday 9.00 am - 17.00 pm (40 hours per week)
Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
About the role
Role Overview:
We have a fantastic opportunity to join our team, working closely with the Assistant Facilities Manage on site in Newcastle, ensuring compliance with the agreement between EMCOR UK and the client.
As a Facilities Co-ordinator, you'll provide administrative support to ensure that our workflow is delivered effectively and efficiently.
What you'll do:

• Adherence to all EHS and client processes in a multi-use environment
• Proactive management of helpdesk tasks and ensuring SLA achievement
• Responsible for the day to day management of all soft services
• Overseeing & covering reception duties when required
• Carry out administrative duties for facilities which include KPI Auditing, collating records of quotations and formulating minutes of meetings
• Assist the FM to ensure all finance processes are followed and records kept up to date with regards to extra works quotations and budget management
• Ensuring all soft services & M&E log book processes and procedures are achieved
• Support the M&E Supervisor with ensuring the CAFM System and Asset Management database is kept up to date and regularly review
• Maintain and control stock levels of PPE, Office Stationery/Equipment
• All aspects of administration requirements for the FM team
• Develop and maintain relationship with suppliers and subcontractors
• To ensure that clients are subjected to minimum disruptions whist FM works are carried out, leading communication distribution when required
• Act upon reasonable requests and instructions from the client, customer and peers/colleagues from all departments/service lines
• Assist the Operations Manager in administration duties for the account
• Assistance on other sites can be expected

Who you'll be:

• Full driving license (desirable)
• Strong command of written and spoken English
• Knowledge of key operational procedures, e.g. supplier control, procurement, Health & Safety (IOSH Managing Safely & SIA license preferred but not essential as training will be provided)
• Line management/supervision of personnel
• Well organised with the ability to prioritise workloads
• Previous experience in a front facing customer service skills
• Sound administrative experience
• Excellent IT skills including all Office 365 software
• Willingness to travel for work as and when required

EMCOR UK benefits

• 25 days leave plus bank holidays
• Industry leading maternity & paternity policies
• Refer a friend scheme - worth 500 per referral
• GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive learning & development opportunities, including opportunities for progression
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
• Bike To Work Scheme
• Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
• Dental scheme
• Access to health assessments
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial querie

At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.

Skills Required