Job Description

Property Services is responsible for ensuring that Woking Borough Council's operational buildings, workspaces and facilities are well managed, safe, and operating effectively. The team provides a range of planned and reactive maintenance services, soft services management, statutory compliance monitoring, and operational support across the Council's estate.
The Facilities Co-Ordinator will play a key role in supporting the delivery of the Council's facilities management services. This position is responsible for managing the Facilities Helpdesk, acting as the primary point of contact for both engineering and customer enquiries, and co-ordinating planned and reactive works via the CAFM system.
Working closely with the Soft Services Manager, in-house engineers and external service partners, you will help ensure jobs are prioritised, communicated effectively, and completed to the required standard. The role also involves maintaining accurate compliance records, supporting financial processes such as arraning purchase orders and conducitng invoice checks, and providing reliable administrative support to the wider Facilities team.
This is an excellent opportunity for someone who is highly organised, customer-focused and enjoys working in a varied environment.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
For an informal discussion about the role, please contact Janice Godbold, Soft Serives Manager on / 01483 743239
For further information on the responsibilities and person criteria, please see the and Person Specification documents below.
Early applications are encouraged as the Council reserves the right to make an appointment prior to the closing date should the ideal candidate be identified.
Closing Date: 22 Februaury 2026 - 23.55pm
Interview Date: 3 March 2026
Woking Borough Council is an equal opportunity employer and values a diverse workforce, welcoming applications from all sections of the community.

Skills Required