Job Description

Job Ref:

FOC1962

Branch:

Doubletree by Hilton Bristol City Centre

Location:

Doubletree by Hilton Bristol City Centre, Bristol

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Monday - Friday

Hours per week:

39

Posted date:

05/11/2025

Closing date:

07/12/2025

Job Title: Facilities Manager



Reporting to: General Manager



Start date: Early 2026





We are guided by our core values: People First, Integrity, Expertise, and Partnership. These values are reflected throughout this job description and are essential for success in this role.





Job overview



The Facilities Manager is responsible for the maintenance, safety, and efficient operation of all physical assets within the hotel, ensuring an exceptional guest experience. A key aspect of this role is ensuring compliance with Health Safety Fire Life Safety regulations.



The Facilities Manager will lead a small team of maintenance and facilities staff, organise the efficient completion of maintenance tasks compliance works, manage budgets, building related capital expenditure, improvement projects and implement sustainability initiatives while ensuring the hotel operates seamlessly and in alignment with brand expectations.





Key Accountabilities





Facilities Maintenance Management


Oversee the maintenance, repair, and daily operations of the hotel's buildings, systems, and grounds.

Develop and implement preventive maintenance schedules to minimize downtime and maximise asset lifespan.

Manage vendor contracts for facility-related services, ensuring cost-effective and high-quality service delivery.

Ensure full compliance with Health Safety, Fire Life Safety, and building regulations.

Maintain hotel brand standards, ensuring all physical aspects of the property meet or exceed corporate requirements.

Conduct regular inspections of hotel infrastructure, including electrical, HVAC, plumbing, and security systems, to ensure optimal performance.

Create and maintain equipment and plant asset registers to ensure plant life cycles are managed correctly and replacement costs can be forecast and budgeted for.




Health, Safety, Fire Life Safety Compliance


Ensure strict adherence to all Health Safety and Fire Life Safety regulations, including risk assessments, emergency response plans, and fire drills.

Maintain up-to-date knowledge of local and national safety regulations, ensuring the hotel meets all legal and industry standards.

Work closely with local authorities, fire officer, and safety inspectors to ensure full compliance and preparedness.

Oversee fire safety systems, emergency exits, alarms, and suppression systems ensuring they are regularly tested and operational.

Implement and enforce brand-specific safety and compliance policies across all departments.

Develop and enforce staff training programs on emergency procedures, evacuation plans, and workplace safety.




Brand Standards Quality Assurance


Ensure the hotel's facilities, maintenance, and operational procedures align with brand standards and corporate policies.

Conduct regular brand standard audits and implement action plans to address deficiencies.

Maintain the hotel's guest experience by ensuring all physical spaces are well-maintained, aesthetically appealing, and fully functional.

Liaise with corporate brand representatives during inspections and ensure prompt resolution of any compliance issues.




Team Leadership Development


Lead, train, and motivate the facilities and maintenance team to deliver high-quality service.

Develop a culture of accountability and continuous improvement within the team.

Ensure team members are trained on HS, fire safety, and emergency response protocols.




Budgeting Cost Control


Develop and manage the facilities department's budget, optimising costs without compromising quality or safety.

Monitor energy consumption and implement efficiency measures to reduce costs and environmental impact.

Perform periodic supplier contract reviews and benchmark against current pricing.

Identify and implement cost-saving initiatives while maintaining high operational standards.




Sustainability Environmental Initiatives


Develop and implement sustainability initiatives, including waste reduction, energy efficiency, and water conservation.

Ensure the hotel meets environmental certification standards and corporate sustainability goals.




Project Management Capital Improvements


Plan and oversee refurbishment projects and capital improvements, ensuring compliance with HS, Fire Life Safety, and brand standards.

Work with contractors and suppliers to ensure projects are completed on time, within budget, and to brand specifications.

Research and recommend facility upgrades, incorporating the latest technology and best practices.

Work closely with 3rd party consultants and ownership on related building projects.




Skills Experience Required


Proven experience in a senior facilities management role or multisite Engineering role, ideally in the hospitality or hotel sector.

Strong knowledge of Health Safety (HS), Fire Life Safety regulations, and brand compliance standards.

Technical expertise in building maintenance, BEMS, HVAC, fire systems, electrical, plumbing, and security systems.

Strong leadership and people management skills, with the ability to motivate a team.

Budgeting and cost-control experience, with a commercial mindset.

Exceptional problem-solving and crisis management abilities.

Strong communication and stakeholder management skills.

Further qualification preferred in building management, project management and previous experience with ownership and consultant groups.




Qualifications


Health Safety certification (highly preferred).

Legionella RP certification

Asbestos awareness certification

Project management certification or previous experience in managing new opening, renovation or refurbishment projects.




The above is designed to help you in the understanding of your role and is not intended to be a definitive list of your duties, as flexibility in meeting Company and guests' needs is required by all employees.

Benefits

Competitive salary Excellent on-going support, training and development 20 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates in Hilton hotels worldwide and Focus Hotels Management, for you, your friends and family On-going incentives and rewards Meals on duty

We're in the center of Bristol, close to motorways and a five-minute walk from Temple Meads rail station. The shops at Cabot Circus, the Bristol Aquarium, and Bristol Hippodrome are all within a mile. Housed in a 17th-century glass kiln, Kiln restaurant serves modern British meals for breakfast and dinner. Our free fitness center is open all day.