Job Description

Graphcore is one of the world's leading innovators in Artificial Intelligence compute. We are developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world's most transformative technologies. Together, we share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore's teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives; a melting pot of AI research specialists, silicon designers, software engineers and systems architects, we enjoy a culture of continuous learning and constant innovation.
The role
As an experienced Facilities Manager, you will lead the operational excellence of our Bristol Headquarters, home to over 800 employees across tech and business functions. This role is central to creating an inspiring, safe and efficient workplace that supports productivity, collaboration, and wellbeing. Manage office and building operations, ensure UK Health & Safety compliance, align with our IMS.
Working in close partnership with internal teams, you'll deliver a seamless employee experience while driving improvements in vendor management, space planning, sustainability, and emergency preparedness.
The successful candidate will have a warm and sociable personality, excellent communication skills, strong leadership abilities, and the confidence to lead a high-performing Business Services team. You will play a key role in shaping a workplace culture that reflects our values and supports our people, and will have proven experience gained from performing similar Facilities management roles within a technology business.
Responsibilities:

• Lead the practical and logistical aspects of an office relocation, collaborating with internal team members and external contractors
• Uphold high standards of cleanliness, security, and sustainability throughout the office environment
• Be part of the Global Workplace & Facilities team and contribute to our strategy as well as collaborate with People and IT teams to support smooth onboarding and daily operations
• Manage the facilities budget, reporting, and performance metrics, ensuring transparency and alignment with strategic goals
• Oversee maintenance tasks with a proactive PPM (Planned Preventative Maintenance) strategy for planned building improvements
• Comprehensive knowledge of the IMS framework is necessary, as all operational decisions and procedures are required to align with and adhere to the IMS framework

Essential skills

• Demonstrated leadership skills, with experience leading teams and coordinating external contractors and service providers
• Excellent verbal and written communication skills in English, with the ability to engage confidently across all levels of the organisation
• A strong customer service attitude, committed to creating a welcoming, efficient, and high-performing workplace experience
• Skilled in stakeholder management, with the ability to influence and collaborate across departments
• High attention to detail and ability to prioritise effectively under pressure
• Proficient in Microsoft Office tools (Outlook, Excel, Word)
• You will be highly organised and committed to delivering a 5-star customer service

Desirable skills

• Holds or is actively working toward IOSH or NEBOSH qualification

Benefits
In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar.
We welcome people of different backgrounds and experiences and are committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Applicants for this position must hold the right to work in the UK. Unfortunately at this time, we are unable to provide visa sponsorship or support for visa applications

Skills Required