Job Description

Are you an organised, proactive and hands-on Facilities professional looking for your next challenge?
Digital Health and Care Wales (DHCW) are seeking an enthusiastic Facilities Manager to play a vital role in keeping our workspaces running smoothly, safely and efficiently.
As part of our Estates and Compliance team, you'll be at the heart of operations, managing day-to-day facilities, ensuring our sites meet the required compliance standards, and supporting a positive working environment across our office locations.
This is a fantastic opportunity for someone who thrives in a varied role, enjoys problem-solving, and takes pride in maintaining high standards. In return, you'll gain valuable experience, contribute to meaningful digital health projects, and be supported to grow through your Personal Development Plan (PDP).
What you'll be doing

• Oversee the daily management and coordination of facilities and compliance activities at our Cardiff site.

• Act as the key contact for maintenance contracts, on-site contractors and compliance audits.

• Ensure all buildings remain safe, compliant, and operational in line with current legislation.

• Support Estates projects and continuous improvement across the DHCW estate.

Main duties of the job
What we're looking for
Strong organisational and communication skills.Confident decision-maker with a proactive, problem-solving approach.Proficient in Microsoft Office (Word, Excel, Outlook, Teams).Ability to work independently, prioritise tasks and meet deadlines.Full UK Driving Licence (travel between sites required).
Desirable:
Previous experience managing building facilities or compliance monitoring.Knowledge of ISO14001 Environmental Management Systems.Experience leading or supporting a facilities team.
Duties:
Compliance Monitoring - Conduct regular inspections, audits, and risk assessments to ensure buildings meet Health & Safety and statutory standards.Facilities Oversight - Manage maintenance, repairs, security, cleaning, and other operational systems such as HVAC, fire safety, and waste management.Project & Space Planning - Lead office moves, relocations, and options appraisals, ensuring efficient use of space and resources.Data & Reporting - Maintain accurate Health & Safety data and prepare reports for audits, assurance, and Leadership Team review.Stakeholder Communication - Liaise with internal teams, external regulators, landlords, and contractors to ensure effective facilities and compliance management.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Details
Date posted
02 December 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
31,516 to 38,364 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
025-AC313-1225
Job locations
Hybrid working - Ty Glan Yr Afon
Cardiff
CF11 9AD
Job description
Job responsibilities
Responsibilities:
Health, Safety & Environmental Compliance Ensure all premises operate safely, in line with legislation, standards, and DHCW policies.

• Business Continuity & Risk Management Support the development and testing of business continuity plans and address issues arising from assessments and audits.

• Training & Development Maintain trained fire wardens and first aiders, ensure inductions are completed, and identify organisational training needs.

• Financial & Asset Management Oversee procurement, contracts, and budgets related to building services and ensure cost-effective use of resources.

• Continuous Improvement Develop, review, and enhance operational procedures and documentation to drive efficiency and compliance.

• Incident Response & Security Act as designated key holder, responding to out-of-hours incidents and ensuring appropriate site security measures are in place.

Why join us?

• Flexible working, including opportunities for remote days.

• 28 days annual leave (plus bank holidays).

• Membership of the NHS Pension Scheme.

At DHCW, were proud to make a difference to the way digital technology supports health and care across Wales.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
Responsibilities:
Health, Safety & Environmental Compliance Ensure all premises operate safely, in line with legislation, standards, and DHCW policies.

• Business Continuity & Risk Management Support the development and testing of business continuity plans and address issues arising from assessments and audits.

• Training & Development Maintain trained fire wardens and first aiders, ensure inductions are completed, and identify organisational training needs.

• Financial & Asset Management Oversee procurement, contracts, and budgets related to building services and ensure cost-effective use of resources.

• Continuous Improvement Develop, review, and enhance operational procedures and documentation to drive efficiency and compliance.

• Incident Response & Security Act as designated key holder, responding to out-of-hours incidents and ensuring appropriate site security measures are in place.

Why join us?

• Flexible working, including opportunities for remote days.

• 28 days annual leave (plus bank holidays).

• Membership of the NHS Pension Scheme.

At DHCW, were proud to make a difference to the way digital technology supports health and care across Wales.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential

• Degree or equivalent level of experience
• IOSH /NEBOSH General certificate in Occupation Health and safety
• Legionella/Water Quality Risk Management - Responsible Person
• Detailed knowledge of Health and Safety legislation and its effective application in the workplace
• Practical experience, working at this level, across the range of work procedures and practices.

Desirable

• Certificate in Health and Safety / Environmental Management
• DSE assessment skills
• Knowledge of the NHS, other healthcare systems, or the health sector, including regional or national variations

Experience
Essential

• Substantial experience and knowledge in Facilities and Health and Safety management and issues relating to the legislation
• Experience of developing and delivering training programmes Experience of preparing reports
• Experience of working within an Estates team environment
• Experience of negotiating and working effectively with suppliers and contractors

Desirable

• Experience of incident investigation
• Experience of DATIX or COSHH evaluation database
• Experience with CAFM (AutoCAD) and MBS systems
• Experience with Oracle procuring systems
• Experience of environmental legislation and ISO14001
• Experience of auditing procedures

Skills and Attributes
Essential

• Ability to use a range of Microsoft packages including Word, Excel and Microsoft
• Prioritising and managing own workload
• Ability to make judgements and decisions on risk issues and apply risk principles to a diverse range of situations without direct supervision
• Good presentation skills
• High level of accuracy and paying attention to detail
• Ability to work on own initiative
• Good interpersonal and communication skills (written and verbal) Proactive, problem-solving approach
• Enthusiastic and self-motivated
• Ability to establish good working relationships with colleagues/clients at all levels. Able to be flexible regarding hours of work - i.e. responding to out of hours issues and emergencies

Desirable

• Welsh language skills are desirable, at levels 1 or above, in understanding, speaking, reading and writing in Welsh

Person Specification
Qualifications and Knowledge
Essential

• Degree or equivalent level of experience
• IOSH /NEBOSH General certificate in Occupation Health and safety
• Legionella/Water Quality Risk Management - Responsible Person
• Detailed knowledge of Health and Safety legislation and its effective application in the workplace
• Practical experience, working at this level, across the range of work procedures and practices.

Desirable

• Certificate in Health and Safety / Environmental Management
• DSE assessment skills
• Knowledge of the NHS, other healthcare systems, or the health sector, including regional or national variations

Experience
Essential

• Substantial experience and knowledge in Facilities and Health and Safety management and issues relating to the legislation
• Experience of developing and delivering training programmes Experience of preparing reports
• Experience of working within an Estates team environment
• Experience of negotiating and working effectively with suppliers and contractors

Desirable

• Experience of incident investigation
• Experience of DATIX or COSHH evaluation database
• Experience with CAFM (AutoCAD) and MBS systems
• Experience with Oracle procuring systems
• Experience of environmental legislation and ISO14001
• Experience of auditing procedures

Skills and Attributes
Essential

• Ability to use a range of Microsoft packages including Word, Excel and Microsoft
• Prioritising and managing own workload
• Ability to make judgements and decisions on risk issues and apply risk principles to a diverse range of situations without direct supervision
• Good presentation skills
• High level of accuracy and paying attention to detail
• Ability to work on own initiative
• Good interpersonal and communication skills (written and verbal) Proactive, problem-solving approach
• Enthusiastic and self-motivated
• Ability to establish good working relationships with colleagues/clients at all levels. Able to be flexible regarding hours of work - i.e. responding to out of hours issues and emergencies

Desirable

• Welsh language skills are desirable, at levels 1 or above, in understanding, speaking, reading and writing in Welsh

Skills Required