OCS UK & Ireland is a leading facilities management company with a turnover of 1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Business & Industry market.
Working at OCS is more than just a job; it's an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an 'Employer of choice' in our sector and is proud to invest in our colleague's personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.
About The Role:
Shift Pattern:
Monday to Friday 08:00 - 17:00
Location
: Midlands, Wales and South West
OCS are currently recruiting for a Facilities Manager to join our passionate and driven team working solely with DS Smith Packaging. As a Facilities Manager, you will be responsible for overseeing both soft and hard services, ensuring the comprehensive management of facilities.
As part of your role, your key responsibilities will include, but are not limited to:
Managing FM services at 20 DS Smith Sites . Main focus will be Soft services however a knowledge of Hard services in required
Responsible for the day-to-day delivery of services to the client in line with the consistent approach deployed.
Multi-Site Management to ensure they show consistency across all departments
Lead, develop and manage the team to provide the highest quality of service in this corporate environment
Manage and support client projects/events through catering and cleaning
Lead and maintain account development plans, as well as support the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated
Client retention through pro-actively developing and building client and customer relationships
Support the Division in the development of business strategy in line with current and emerging client needs to deliver significant business growth within the UK
To implement and maintain business improvement and process improvement in all areas
Lead the team and take responsibility when needed, act with initiative, demonstrate energy and enthusiasm
The ideal candidate should meet the following criteria:
Applicants must have the right to work in the UK
The successful candidate will have a contracting management background with experience in self-delivered catering and cleaning
The successful candidate must have previously experience of multisite management
Previous experience managing contracts with a value of 5 - 10 million
You will already be an FM manager with a soft service bias
Ensure a first-class service is always provided
Ability to manage KPIs across all areas of responsibility to achieve the best performance practice
A good understanding of Health and Safety
IOSH qualifications preferred
Demonstrate strong personal integrity
Strong leadership style with a focus on supporting and developing employees
IT Literate - Microsoft Excel, Word, Office
Continuous professional development in industry/specialise
People management experience within a diverse geographic and business environment
Demonstrated Leadership skills - Proven record of developing and coaching high-performance teams.
Benefits
25 days holiday + bank holidays
Company Vehicle
Eye test 25 voucher and up to 100 towards glasses
Join our Cycle to Work scheme via salary sacrifice
Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our D&I initiatives and events
Access to internal Mental Health First Aider
Career development and recognition
Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Opportunity to win monthly OCS Awards
Long service awards
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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