Job Description

ISS
Facilities Manager
Contract: Professional Services, Production & Technology
Location: Birmingham , B1 1RS
Hours of work: 40
Contract Type: Permanent
This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.
We are looking for an experienced and proactive Facilities Manager to oversee the smooth operation of our Birmingham office. This role is key to ensuring a safe, efficient, and welcoming workplace environment for employees and visitors. You will manage day-to-day facilities operations, coordinate with service providers, and champion health, safety, and sustainability initiatives.

As a Facilities Manager, you will take ownership of all aspects of office facilities management, including maintenance, security, cleaning, and compliance. You will work closely with internal teams and external contractors to deliver high-quality services, maintain accurate records, and ensure adherence to health and safety standards. This role requires strong organisational skills, excellent communication, and a proactive approach to problem-solving.
Key Responsibilities

• Manage daily operations of office facilities, including maintenance, security, and cleaning.
• Coordinate with contractors and service providers for timely service delivery.
• Monitor and manage office supplies and equipment to ensure availability and functionality.
• Implement and uphold health and safety policies, conducting inspections and risk assessments.
• Control facilities-related budgets and manage cost efficiency.

Respond promptly to facilities-related issues and employee requests. * Maintain accurate records of maintenance, compliance, and service contracts.

• Lead sustainability and energy-saving initiatives within the office.
• Use workplace technology platforms for bookings and service management.
• Represent ISS and WSP values through professionalism and exceptional service delivery.

Professional and Personal Competencies/Qualifications

• Previous experience in facilities management or a related field.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and facilities management systems.
• Knowledge of health and safety regulations and best practices.
• Ability to work independently and collaboratively.
• Problem-solving skills with a proactive mindset.

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
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Skills Required