Job Description

About the Role
Woking Borough Council are seeking an experienced and proactive Facilities Manager to lead our facilities team in delivering high-quality hard and soft services across our estate. This is a key leadership role within the Property Services Team with responsibility for ensuring operational excellence, compliance, and continuous improvement in all aspects of facilities management.
Key Responsibilities

• Lead and manage a multi-disciplinary facilities team, fostering a culture of collaboration, accountability, and service excellence.
• Oversee the delivery of hard services (e.g., M&E, building fabric, compliance) and soft services (e.g., cleaning, security, waste management, CCTV monitoring).
• Manage and optimise energy usage, driving sustainability initiatives and identifying cost-saving opportunities.
• Ensure the effective operation and maintenance of CCTV and security systems.
• Develop and manage budgets, contracts, and service level agreements with external suppliers and contractors.
• Monitor performance against KPIs and ensure compliance with health & safety, statutory, and environmental regulations.

About You

• Proven experience in facilities management, in a team leadership role.
• Strong knowledge of both hard and soft FM services.
• Experience in energy management and sustainability practices.
• Familiarity with CCTV systems, access control, and security protocols.
• Excellent communication, organisational, and stakeholder management skills.
• Relevant qualifications (e.g, IWFM) is essential.

Why Join Us?
Be part of a forward-thinking organisation committed to innovation and excellence with opportunity to lead impactful projects and shape the future of our facilities strategy.
For an informal discussion please contact David Loveless, Head of Property Services on 01483 743554 or David Rasburn, Facilities Manager on 01483 74 3710
For further information on the responsibilities and person criteria, please see the and Person Specification documents below.
Early applications are encouraged as the Council reserves the right to make an appointment prior to the closing date should the ideal candidate be identified.
Closing date: 25 September 2025 12pm (noon)
Interview date: Week commencing 6 October 2025 - panel interview and test.

Skills Required