Job Description

Make your skills count for more at BRE
Are you an organised and proactive individual who thrives in a dynamic environment?
We're looking for an Facilities Operations Officer to play a key role in supporting the day-to-day running of the BRE Garston Estate. Working as part of our wider Estates team, you'll help coordinate planned and reactive maintenance activities, oversee services delivered by third-party partners, and contribute to the smooth, efficient operation of our site.
This is a great opportunity to be part of a team dedicated to achieving operational excellence across a unique and inspiring estate.
Help BRE make buildings safer and more sustainable!
BRE aims to be the world's leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.
Your role at BRE

• Coordinate and oversee subcontractors delivering M&E, cleaning, landscaping, waste, and minor works services

• Schedule and manage access for maintenance tasks, ensuring minimal disruption to operational areas
• Monitor and audit completion of both planned and reactive maintenance tasks, ensuring compliance with SLAs and KPIs
• Support the operation of the Estates Helpdesk system, tracking and reporting on reactive tasks and performance trends
• Maintain accurate records of service activities and contractor performance
• Liaise with stakeholders to provide progress updates and manage expectations
• Raise and track purchase orders for contractors and suppliers, ensuring timely approvals and payments
• Support ad-hoc activities such as film production coordination and tenant service requests
• Assist in ensuring contractor compliance with site rules, health and safety, and quality standards
• Deputise for the Senior Operations Manager as required and provide flexibility for occasional out-of-hours support

Your profile

• Proven experience in estates operations or facilities maintenance.
• Strong understanding of building maintenance and safety standards.
• Professional, customer-focused, and an effective communicator with strong interpersonal skills.
• Confident using IT systems, including Microsoft Office and CAFM/Estates Management software.
• Methodical, accurate, and detail-oriented approach to work.
• (BTEC/NVQ) in facilities management, construction, or building services; technical (electrical/mechanical) qualifications desirable.

BRE Benefits
At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.
Financial & Security Benefits

• Pension scheme - 5% employer-matched contribution
• Life assurance - 4x your basic salary
• Enhanced maternity package

Health & Wellbeing

• HealthPartners cashback scheme - Reclaim costs on prescriptions, physiotherapy, dental care, and more
• Onsite facilities - Restaurant, nursery, and free parking, including at-cost EV charging points

Career Development

• Learning & development - Free access to BRE Academy and our online learning platform
• Professional membership reimbursement

For full details on our benefits, visit:
Work Location
On-Site. This role requires full-time presence at our Watford office. You must live within a commutable distance.
Note to Employment Agencies
At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.
Equal Opportunities Statement
BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.
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Skills Required