Job Description

A university community of over 42,000 people takes some looking after and we know just how important the services that we provide to them and the experiences they take away. First impressions count and its down to our Facilities Team to make sure every single member of the team delivers a knowledgeable, first-class customer experience to our staff, students and visitors.
We are looking to recruit a Facilities Operative - Domestic Assistant to join our award-winning team, who are passionate about the Facilities Management industry. You will need to have a positive can-do attitude with a strong customer service background and be an excellent communicator as well as keeping calm under pressure. A knowledge of the Higher Education sector would be an advantage but not essential.
About the Role
We are seeking a Facilities Operative - domestic Assistant, permanent term time only, working 15 hours per week

• Monday to Friday 06.30 - 09.30
• Monday to Friday 10.00 - 13.00

Occasional flexible working may be required to support open days and visit days at the weekends.
As part of the Facilities Team, the post holder will play a key role in delivering a professional, customer-focused, compliant, and cost-effective FM service to support the university's core objectives.
Some of the duties will include but not limited to:

• provide a professional cleaning service, undertaking a comprehensive range of light and heavy cleaning and using the appropriate equipment
• all aspects of cleaning both internally and externally in all buildings to maintain high standards of cleanliness and hygiene, will include but not be limited to: dusting, vacuuming, carpet shampooing, washing floors, cleaning toilets and basic external cleaning (building entrances, litter picking etc.) as identified
• replenish consumables such as paper towels, soap and toilet rolls, in toilets, washrooms and staff kitchenettes

• develop a pride in place culture to ensure we continue to deliver excellent, customer focussed services which support key University agendas

Please review the job specification for further details.
Working at MMU
Manchester Metropolitan is a great place to work, and you will be part of a great team. In addition to a great working environment, you will have access to a wide range of benefits, on top of a competitive salary including: an industry beating pension scheme, a generous holiday package which include 25 days per year holiday plus an additional 8 bank holidays and a Christmas shutdown.
We are also ambitious for our staff and recognise that staff development is vitally important. We have an excellent ongoing training and development package to help you to be the best and a career pathway through our Facilities Management Team and beyond.
To apply:
If you have the right attitude, a passion for providing excellent customer service and the skills for this role and would like to join our people and share our ambition, we would love to hear from you. Please submit your CV and covering letter via our application portal.
For an informal discussion please do not hesitate to contact Joanna Rolska, Assistant Facilities Manager. Email:
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.
Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached for that vacancy.
Documents

Skills Required