Job Description

A university community of over 42,000 people takes some looking after, and we know just how important the services we provide are, as well as the experiences people take away. First impressions count, and it's down to our Facilities Team to make sure every single member of the team delivers a knowledgeable, first-class customer experience to our staff, students, and visitors.
We are looking to recruit a Facilities Operative to join our award-winning team, who are passionate about the Facilities Management industry. You will need to have a positive, can-do attitude with a strong customer service background, be an excellent communicator, and remain calm under pressure. Knowledge of the Higher Education sector would be an advantage but is not essential.You must be in possession of a full, clean driving licence for at least 12 months.
About the Role
We are seeking a permanent, full-time Facilities Operative, working 35 hours per week:

• Tuesday to Saturday, 6.30am - 2.15pm

Occasional flexible working may be required to support open days and visit days at weekends.
As part of the Facilities Team, the post holder will play a key role in delivering a professional, customer-focused, compliant, and cost-effective FM service to support the University's core objectives.
Some of the duties will include, but are not limited to:

• Compliance inspections and maintenance, portering, waste management, and parcel duties
• Facilities duties as directed, which could include heavy lifting, moving furniture, office moves, room set-ups, and transportation of goods
• Minor repairs to furniture, surfaces, and decorating; re-securing toilet seats; fixing sink plugs and chains-requiring the use of basic tools and equipment
• Gritting, waste and gum removal, pressure washing
• Developing a "pride in place" culture to ensure we continue to deliver excellent, customer-focused services that support key University agendas

Please review the job specification for further details.
Working at MMU
Manchester Metropolitan is a great place to work, and you will be part of a great team. In addition to an excellent working environment, you will have access to a wide range of benefits on top of a competitive salary, including an industry-beating pension scheme and a generous holiday package, which includes 25 days' annual leave plus 8 bank holidays and a Christmas shutdown.
We are also ambitious for our staff and recognise that development is vitally important. We provide an excellent ongoing training and development package to help you be your best, along with a clear career pathway through our Facilities Management Team and beyond.
To Apply:
If you have the right attitude, a passion for providing excellent customer service, and the skills required for this role, and would like to join our team and share our ambition, we would love to hear from you. Please submit your CV and covering letter via our application portal.
For an informal discussion, please contact Joanna Rolska, Assistant Facilities Manager.
Email:
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.
Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached for that vacancy.
Documents

Skills Required