Job Description

An exciting opportunity has arisen for a Facilities Operative in Ward Catering based at the Royal Gwent Hospital, Newport.
We are looking for highly motivated and energetic individuals who are committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service.
The post require the post-holder to be flexible in the performance of their duties, within the Kitchen/Catering service.
This post is 15 hours to be worked 17:00 - 20:00 over 5 shifts per week.
Main duties of the job
The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Details
Date posted
07 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,833 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
040-EA129-1125
Job locations
Royal Gwent Hospital
Cardiff Road
Newport
NP20 2UB
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Previous Experience
Desirable

• Experience of working in a customer focused environment
• Experience of undertaking a facilities role

Knowledge & Training
Essential

• Good basic education
• Level 2 Food Safety or requirement to attain
• Willingness to undertake & complete statutory & mandatory training including Basic Food Hygiene certificate

Desirable

• Basic IT skills
• Spoken or written Welsh language
• NVQ level 1/2 in Facilities Services and/or Customer Services

Personal Attributes
Essential

• Excellent communication skills
• Keen to develop knowledge and skills to support their role
• Pleasant, caring and polite manner
• Motivated
• Flexible approach to work
• Able to work autonomously without direct supervision
• Able to recognise own limitations and seek support & guidance when required
• Team Player
• Good organisational skills
• Dependable with good time management skills.
• Able to give a positive impression of yourself and the organisation

Person Specification
Previous Experience
Desirable

• Experience of working in a customer focused environment
• Experience of undertaking a facilities role

Knowledge & Training
Essential

• Good basic education
• Level 2 Food Safety or requirement to attain
• Willingness to undertake & complete statutory & mandatory training including Basic Food Hygiene certificate

Desirable

• Basic IT skills
• Spoken or written Welsh language
• NVQ level 1/2 in Facilities Services and/or Customer Services

Personal Attributes
Essential

• Excellent communication skills
• Keen to develop knowledge and skills to support their role
• Pleasant, caring and polite manner
• Motivated
• Flexible approach to work
• Able to work autonomously without direct supervision
• Able to recognise own limitations and seek support & guidance when required
• Team Player
• Good organisational skills
• Dependable with good time management skills.
• Able to give a positive impression of yourself and the organisation

Skills Required