Job Description

Job Title: Facilities Operator
Location: This position is based at our facility in Pencoed, Bridgend
Ready to help shape a better future for generations to come?
In today's fast-paced and ever-changing world, we have a responsibility - to ourselves and to future generations - to live and work sustainably. At ROCKWOOL, we are dedicated to enriching modern life through our innovative stone wool solutions, helping to create safer, healthier, and more sustainable environments for all.
What you will be doing:

• Supporting the Facilities Manager in delivering a high standard of site services across all buildings
• Carrying out general repairs and maintenance, including:

• Basic plumbing
• Basic carpentry
• Tiling work
• Pot-hole repairs
• Painting and decorating
• Completing small DIY tasks (e.g. assembling furniture, installing shelves, TVs, mirrors)
• Assisting with maintenance and repairs at other off-site locations when required
• Setting up and clearing meeting rooms
• Managing locker allocations and maintaining up-to-date records
• Assisting with the collection, delivery and sorting of site mail
• Maintaining pool vehicles and keeping the Facilities van in good condition
• Cleaning and replenishing coffee machines and managing consumable stock levels
• Maintaining the Facilities workshop and communal areas to a high standard
• Carrying out additional cleaning tasks (e.g. deep cleaning, litter collection) as required
• Performing basic troubleshooting and preventative checks, and promptly reporting defects or incidents
• Providing cover for other team members when needed

What you bring:

• Good written and spoken English, suitable for a professional environment
• The ability to be an effective communicator
• Good organisational skills with the ability to multitask and plan/organise own workload
• Ability to work as part of a wider team and follow instructions
• Good level of experience carrying out a variety of DIY tasks
• Full, clean driving licence
• Can-do, positive attitude

What we offer:

• Competitive Salary
• Aviva Pension Scheme
• Westfield Health Cashback Scheme
• Company Bonus Scheme
• Life Assurance 4x annual salary
• Enhanced Sick Pay Scheme
• On site subsidised electric car charging

Who We Are
ROCKWOOL is the global leader in stone wool solutions, founded in Denmark in 1937. We transform volcanic rock into safe, sustainable products that help people and communities thrive. With over 12,000 employees, 40+ countries, and 51 manufacturing facilities, we share one purpose - releasing the natural power of stone to enrich modern living.
Sustainability
Sustainability is at the heart of our strategy. We actively contribute to 11 United Nations Sustainable Development Goals, including Life Below Water (SDG 14). Through partnerships like the One Ocean Foundation and our sponsorship of the Denmark SailGP team, we champion ocean health and drive solutions to protect it.
Our Culture
We embrace diversity, with 79 nationalities across our workforce, and are committed to inclusion, equal opportunity, and respect for all. You'll join a friendly, supportive environment guided by "The ROCKWOOL Way" - our values of ambition, responsibility, integrity, and efficiency.
Interested?
Take the next step in your career and join a company making a real difference. Click 'Apply' now and help us shape a better tomorrow.
Closing Date: 25th January 2026

Skills Required