Job Description

ABOUT THE ROLE

LOCATION:

WOKING

DEPARTMENT:

RESTAURANT SUPPORT CENTRE

HOURS:

FULL TIME

CLOSING DATE:

18 DECEMBER 2025

WELCOME TO KFC.

HOME OF THE REAL ONES.



We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.



Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands.



What's the gig? Well, you support our restaurants -- and we'll support you every step of the way. Simple. Our doors are open -- and they can take you anywhere.



All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job.



THE TEAM



Our Operations teams are where the real magic happens - running over 250 company owned restaurants across the UK and Ireland, supporting our teams on the ground, solving challenges and driving for better every day. It's hands-on, people-first work, packed with real growth, real impact, and plenty of fun along the way.



From the teams serving up the Colonel's Original Recipe to life, to the leaders driving customer excellence, food safety, risk and compliance, we are an army of bold, passionate, guest obsessed people, keeping KFC at its best.



ABOUT THE ROLE



The Facilities Management Project Manager provides strategic leadership for the optimisation of KFC UK & Ireland's facilities management systems and compliance framework, delivered through the Facilities Management provider for our 270+ Equity owned restaurants. Accountable for overseeing the end-to-end implementation and continuous enhancement of the CAFM system, the role ensures full PPM compliance across the estate while driving initiatives internally to elevate the processes to deliver commercial impact in relation to Repair and maintenance. Acting through strong supplier partnerships, the Project Manager drives operational excellence, data-led insight, and cross-functional collaboration to deliver long-term value for the business.



WHAT YOU'LL DO

STRATEGIC LEADERSHIP & OWNERSHIP

Lead the design, deployment, and optimization of the CAFM system to transform how facilities and asset data are managed across all our equity owned sites through managing and strategically leading our maintenance provider .

Act as a strategic partner to senior leaders, identifying opportunities to enhance efficiency, compliance, and cost effectiveness and led the end-to-end delivery of these initiatives through strong cross functional leadership.

Anticipate and solve complex cross-functional challenges across Operations, Risk and compliance, Legal and Finance, ensuring sustainable system performance and adoption of the new and existing processes relating to repairs and maintenance.

Drive long-term value creation through strategic planning, risk management, and proactive governance of our facilities management provider. Owning the overall project management and deliverables.

OPERATIONAL DELIVERY & PPM COMPLIANCE

Partner cross-functionally with suppliers, field teams, finance, safety, and brand operations to ensure maintenance programs are executed efficiently, safely, and consistently across all markets.

Oversee the monitoring of maintenance performance, contractor compliance, and service level outcomes through advanced analytics and dashboarding tools. Translate complex data into actionable insights that influence operational, financial, and brand outcomes across the organization.

Leverage system intelligence to identify emerging performance gaps and root causes across vendors, geographies, and asset categories. Lead cross-functional action plans that improve reliability, reduce spend variability, and strengthen overall operational resilience.

Champion the simplification and standardization of maintenance processes and tools, ensuring consistent execution, data integrity, and accountability across all restaurants.

CROSS-FUNCTIONAL COLLABORATION & INFLUENCE

Build and sustain high-impact relationships with leaders across Operations, IT, Finance, Supply Chain, and external vendor networks. Navigate competing business priorities to align maintenance strategies, technology roadmaps, and financial objectives at a global or enterprise scale.

Lead complex, multi-phase change management and capability-building programs for the CAFM (Computer-Aided Facilities Management) system across geographically distributed teams and diverse operational environments.

Serve as the single point of accountability for the end-to-end delivery of strategic maintenance and facilities initiatives -- ensuring projects are delivered on time, within budget, and operationally scalable. Manage complex interdependencies among IT platforms, vendor systems, and business functions.

Lead transparent and data-driven communication with senior leadership and cross-functional steering committees, providing visibility into performance metrics, project risks, and business impact.

Represent the facilities function in cross-departmental governance forums, ensuring system performance, compliance, and operational readiness are embedded in enterprise decision-making.

EXPERIENCE

Strong experience in project management or facilities operations, ideally within the restaurant, retail, or hospitality industry.

Proven success in implementing and optimizing CAFM or enterprise asset management systems.

Strong understanding of PPM compliance, maintenance scheduling, and operational performance reporting.

Demonstrated ability to take full ownership of complex projects, balancing strategic foresight with delivery excellence.

Skilled in stakeholder management, change leadership, and communication across diverse audiences.

Highly analytical, with proficiency in Power BI, ERP/CAFM systems, and performance dashboarding.

Project Management certification (PMP, PRINCE2, or equivalent) preferred.

READY?



We hope so, if you're ready to be part of our community, now's the time to apply.



Beware of fake job postings using Yum! and/or our brand logos - KFC, Pizza Hut, Taco Bell and Habit Burger & Grill - on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.



WELCOME TO KFC.

HOME OF THE REAL ONES.



We sell the world's best chicken. We've done it for a long old time -- since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.



People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day -- building our own community, as we serve our original recipe chicken to the ones we're in.



In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.



If you join our team, we only ask one thing. That you be you.



Because that makes us, us.



JOB LOCATION DETAILS

Guildford Road, Woking, United Kingdom, GU22 7NJ



DISCOVER OUR BUSINESS

CHAMPIONING POTENTIAL AT KFC.



At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.



BUCKETS OF OPPORTUNITY.



Think we're just a chicken shop. Think again. At KFC we're serious about helping you discover your potential. We don't hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.



CHAMPIONING POTENTIAL AT KFC.



At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.



BUCKETS OF OPPORTUNITY.



Think we're just a chicken shop. Think again. At KFC we're serious about helping you discover your potential. We don't hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.



CHAMPIONING POTENTIAL AT KFC.



At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.



BUCKETS OF OPPORTUNITY.



Think we're just a chicken shop. Think again. At KFC we're serious about helping you discover your potential. We don't hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.



PERKS, REWARDS AND BENEFITS.



We do things our own way here. And that includes the way we reward you for bringing the graft. And the laughs, too.



Here's what the real deal could look like for you.



DISCOVER OUR FULL RANGE OF BENEFITS

ENHANCED PENSION SCHEME



We'll contribute up to 11%, which could mean we pay more into your pension than you do.



FRI-YAY FINISHES



Clock off at 1pm on a Friday all year round - and make your workdays zing with virtual commutes and hybrid/flexible working.



5 WELLBEING DAYS EACH YEAR



Get 5 extra days to look after you and your wellbeing - on top of your usual holiday allowance.



GENEROUS BONUS SCHEME



We reward strong performance and our bonuses could mean you earn well above industry norms.



ENHANCED HOLIDAYS



You'll start off with 25 days' holiday, which rises to 30 days after 5 years. Plus you have the option to buy and sell additional days.



PROFESSIONAL 1-2-1 COACHING



Personal development, growth and fulfilment come with the territory at KFC.



HEALTHCARE AND LIFE PROTECTION



From private medical insurance to critical illness, life assurance, income protection, dental plan, cancer checks and even a digital GP, we've got your covered.



LIFESTYLE-FRIENDLY PERKS



Flex your package with travel insurance, cycle scheme, retail discounts, charity giving, tech scheme, food and drink discount cards and much more.



25% KFC DISCOUNT



Big discounts on your finger lickin' favorites.



DISCOUNTED GYM MEMBERSHIP



Stay strong with up to 25% off gym membership, up to 50% off home workouts and up to 70% off home and lifestyle purchases.



FULL EMPLOYEE ASSISTANCE PROGRAMME



Lots of well supported wellbeing services including mental health support, legal advice and more for you and your family.



FREE MORTGAGE ADVICE



We can help you get on - or climb up - the property ladder.