Job Description

About the Role
The Ashmolean Museum has been described as "unquestionably the finest university museum in the world". The Museum is a part of the Oxford University Museums Group and houses the University's collections of art and archaeology.
This is an opportunity to join a small but very busy team. The Facilities Porter is a position within the Ashmolean Central Services Team, which in turn is part of the Facilities Team. The Facilities team are responsible for the Facilities Management (Hard FM and Central Services) of the Museum's estate within Oxford. They ensure that all buildings are running efficiently, are pro-actively maintained and remain fit for purpose.
Reporting to the Central Services Manager, you will be responsible for carrying out Central Services support tasks, porterage, contractor escorting and liaising, cleaning, and assisting the maintenance team. The work you carry out will normally be assigned by the Central Services Manager, however, you will also be expected to use the Facilities Helpdesk system and react to requests as they arrive on the system. You will also be expected to participate in 1:1's with the line manager, weekly team meetings and the annual personal development reviews (PDR).
This is a permanent, full-time position, working 36.5 hours per week. Your working days will be Monday to Friday, 07:30-15:30. On rare occasions this role may require working evenings, weekends and bank holidays.
Due to the nature of this post, the successful candidate will be required to undertake a satisfactory Basic Disclosure and Barring Service (DBS) check.
About You
You will be a reliable and motivated individual with a proactive approach to your work. Good communication skills are critical to establish good working relationships within the team, across the Museum, with University Estates Services and external specialist contractors. You will have experience of manual handling and an understanding of health and safety. You will have good basic IT skills, enabling you to use digital systems such as the Facilities Helpdesk.
What We Offer
As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme

• 38 days of annual leave

• A comprehensive range of childcare services

• Family leave schemes

• Cycle loan scheme

• Discounted bus travel and Season Ticket travel loans

More information is available at
How to Apply
You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. The supporting evidence form lists each of the essential and desirable selection criteria, as listed in the job description - please explain how you meet each one. Both documents must be submitted to be considered.
We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Roger Essex, Head of Buildings and Facilities, who can be contacted with enquiries relating to the role (roger.essex@ashmus.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).
Only applications received online by 12.00 midday GMT on Friday 28th November 2025 can be considered. Interviews are expected to take place on Wednesday 10th December 2025.
25,945. Grade 2

Skills Required