Job Description

Competitive pay
Cleaning Supervisor (Facilities Supervisor)
Location: Inverness
Contract: Initial 1 Year Fixed Contract
Hours: 40 Hrs per week - Monday to Friday or 16 Hrs Sat to Sun
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
About the Role:
We are seeking a reliable and proactive Cleaning Supervisor to oversee cleaning operations. The successful candidate will be responsible for supervising a team of cleaners, ensuring high standards of cleanliness are maintained across all areas, and reporting directly to The Soft Services Manager.
Key Responsibilities:

• Supervise and coordinate the daily activities of cleaning staff
• Ensure all areas are cleaned to high standards, including offices, staircases, landings, and toilets
• Oversee tasks such as vacuuming, mopping, dusting, emptying bins, cleaning sinks, replenishing supplies, and operating cleaning machinery where required
• Train, support, and motivate staff to deliver consistent quality
• Carry out regular inspections to maintain hygiene and safety standards
• Monitor and manage stock levels of cleaning materials
• Report maintenance issues or hazards promptly
• Consistently deliver excellent customer service
• Ensured full compliance with company policies and procedures
• Ensure the safety of staff by reviewing shift patterns and ensure adequate cover is in place

Role Criteria:

• Experience in the above duties
• Good knowledge of cleaning techniques, equipment, and COSHH regulations
• Strong people management and leadership skills
• Previous experience in cleaning or facilities management
• Excellent communication and organisational skills
• Ability to work independently and as part of a team
• IT literate with good attention to detail
• Polite, professional, and able to follow instructions

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.
Apply below or to discuss your application further; contact: Beth Dunford (beth.dunford@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Skills Required