Job Description

An opportunity has arisen for a passionate, friendly and enthusiastic individual to work as a Facilities Supervisor covering Portering Services within Facilities (Central).
The Facilities Supervisor will support the Facilities Coordinator in the delivery of efficient and effective operational services provided by the Porters within the locality.
In conjunction with peers, co-ordinate and organise day to day activities of the operational staff within Portering Services in Glan Clwyd and community hospitals.
Working hours are rotational shifts covering 24 hours, 7 days a week including bank Holidays. Shifts are a duration of 7.5 hours.
Based in Ysbyty Glan Clwyd but will be required to travel to other sites in the BCUHB Central Area.
This post holder is a key member of the Facilities team and will be required to provide support in the development of service improvements and assist with or undertake specific tasks/projects as required.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Work in all areas of the department.
Communicate effectively and in a timely manner at all levels of staff both internally and externally, selecting the most practical and efficient method of communication.
Ensure the staff required to assist with patient movement across Glan Clwyd Hospital are available.
Ensure special medical gases are ordered in a timely manner and undertake audits of medical gas cylinders as required.
Deal with any issues that may arise with the allocation of residential accommodation keys and update the accommodation manager when on site, where required
Ensure compliance with mandatory training is maintained by all staff within Portering Services and undertake staff appraisals (PADR). Assess any training or development requirements highlighted during the PADR's and report to the Facilities Coordinator.
Participate in the local induction and training of new staff members and record accordingly.
Assist in all elements of management of staff within Portering Services, e.g. sickness absence, recruitment, booking annual leave, etc. and use the appropriate system to record staff information.
Regularly use computer software including Excel Spreadsheets and ensure all records are accurate, up to date and comply with the Data Protection Act.
Report any repair and maintenance matters with regard to the building and working environment to Management. Arrange the disposal of condemned equipment within BCU policies and procedures.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
27 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
050-EA035-1125
Job locations
Ysbyty Glan Clwyd
Sarn Lane
Bodelwyddan
LL18 5UJ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential

• GCSE or equivalent in Maths & English
• NVQ Level 3 or equivalent

Experience
Essential

• Working in Portering or Facilities
• Working in a supervisory role

Desirable

• Experience of people management and workforce planning

Aptitude and Abilities
Essential

• Able to deal with multi-faceted problems in a stressful environment
• Able to deliver training
• Able to undertake personal development reviews for staff
• Able to organise and manage workloads
• Computer literacy

Values
Essential

• Excellent communication skills, written and verbal
• Able to maintain confidentiality

Other
Essential

• Able to work flexible
• Able to travel between multiple sites

Person Specification
Qualifications and/or Knowledge
Essential

• GCSE or equivalent in Maths & English
• NVQ Level 3 or equivalent

Experience
Essential

• Working in Portering or Facilities
• Working in a supervisory role

Desirable

• Experience of people management and workforce planning

Aptitude and Abilities
Essential

• Able to deal with multi-faceted problems in a stressful environment
• Able to deliver training
• Able to undertake personal development reviews for staff
• Able to organise and manage workloads
• Computer literacy

Values
Essential

• Excellent communication skills, written and verbal
• Able to maintain confidentiality

Other
Essential

• Able to work flexible
• Able to travel between multiple sites

Skills Required