Job Description

This is an exciting opportunity for an enthusiastic Facilities Support Officer to join the Estates and Facilities Team. The successful candidate will be responsible for the smooth running of the main administration office and ensure compliance with systems, procedures, and documentation from external parties.
Main duties of the job
As the successful candidate, you will also:

• Be responsible for maintaining accurate records, liaising with various Depts and external organisations.
• Provide administration support where appropriate for other areas within Estates and Facilities.
• To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details
Date posted
06 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
234-25-K0642-A
Job locations
Norfolk and Norwich University Hospital
Norwich
NR4 7UY
Job description
Job responsibilities
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role Job description
Job responsibilities
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role
Person Specification
Qualifications
Essential

• NVQ III in Business Administration or equivalent.
• Recognised administrative experience

Experience
Essential

• Knowledge of Microsoft office packages
• Minute taking experience

Skills
Essential

• Good communication and interpersonal skills
• Good organisational and time management skills

Attitude, aptitude
Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Person Specification
Qualifications
Essential

• NVQ III in Business Administration or equivalent.
• Recognised administrative experience

Experience
Essential

• Knowledge of Microsoft office packages
• Minute taking experience

Skills
Essential

• Good communication and interpersonal skills
• Good organisational and time management skills

Attitude, aptitude
Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Skills Required