Facilities Support Worker Porter / Courier

Kidderminster, Worcestershire, United Kingdom

Job Description

Forget the rest - and join the best - Working together for Outstanding Care.
We currently have a permanent part time portering vacancy at The Robertson Centre working 15 hours per week (Monday to Friday 13.00-16.00)
We have supportive and passionate teams, and you will receive full training to ensure you can succeed in this role.
These are exciting opportunities to work within a busy and varied environment, working alongsideour clinical and other non-clinical colleagues to make a positive contribution to our patients and staff experience through the provision of Portering / Courier services.
These are some of the benefits you will be entitled to should you work for us;
Competitive pay with weekend enhancements
Generous annual leave up to 32 days per annum dependent upon contracted hours and length of service
Flexible hours to suit other employment and carer responsibilities
Career progression or future job opportunities working direct for the NHS
Extensive training and support available
NHS pension and life assurance provision
Uniform provided
Health and wellbeing packages available
Seasonal incentive schemes
Application for this role will be considered in adherence to the Working Time Regulations this will be discussed with you during interview.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.
Main duties of the job
We pride ourselves on providing a friendly, customer focused and caring Porter / Courier service.
Join our teams, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career to include flexibility, continual professional development as well as a wide range of wellbeing and support.
Working alongside clinical teams and infection control, we provide local and regional logistics to support the day to day running of hospital services across two counties. Duties will require you to work to schedules and procedures to ensure a smooth operation across multiple departments.
Tasks will include transport and collection / delivery of mail, specimens, pharmacy etc., both on site and to other sites as required. When assigned to undertake courier duties a vehicle will be supplied and must be maintained to ensure it remains roadworthy and fit for use by others.
Portering duties will include handling and monitoring medical gas, recording, and processing paperwork related to receiving/making deliveries, managing, and allocating keys to appropriate staff / contractors, and moving equipment, provisions, laundry, waste and furniture, all in line with Trust policies and procedures. You will also be required to undertake security of trust buildings when appropriate.
In return, you will receive full support, training, and guidance to enable you to fulfil the role.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
21 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year pro rata (12.51 per hour)
Contract
Permanent
Working pattern
Part-time
Reference number
C9798-1845
Job locations
Robertson Centre
Bewdley Road
Kidderminster
DY11 6RJ
Job description
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached. Job description
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Experience
Essential
  • Portering and/or courier experience
Desirable
  • NHS / Customer service experience
  • Experience of working in areas where challenges may present
Additional Criteria
Essential
  • You understand that we will not provide sponsorship to work for this role.
Qualifications
Essential
  • Non-specified, but relevant qualification and / or practical experience relevant to the role.
  • Current full driving licence
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
  • First Aid course
  • Food Hygiene Awareness
  • Dangerous goods safety awareness training
Skills & Abilities
Essential
  • Ability to communicate clearly and effectively in English in both verbal and written formats
Person Specification
Experience
Essential
  • Portering and/or courier experience
Desirable
  • NHS / Customer service experience
  • Experience of working in areas where challenges may present
Additional Criteria
Essential
  • You understand that we will not provide sponsorship to work for this role.
Qualifications
Essential
  • Non-specified, but relevant qualification and / or practical experience relevant to the role.
  • Current full driving licence
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
  • First Aid course
  • Food Hygiene Awareness
  • Dangerous goods safety awareness training
Skills & Abilities
Essential
  • Ability to communicate clearly and effectively in English in both verbal and written formats

Skills Required

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Job Detail

  • Job Id
    JD4267362
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Kidderminster, Worcestershire, United Kingdom
  • Education
    Not mentioned