Job Description

As Facilities Team Leader, you will lead a diverse team delivering essential services across 3 hospital sites. From portering, catering, cleaning and waste management, your leadership will ensure a smooth and safe environment for colleagues, patients and visitors.
You will be the first line of management, coordinating rotas, resources and service standards while fostering a culture of professionalism and care.
This is a hands-on role where no two days are the same. You will be empowered to make decisions, respond to incidents, and drive service improvements. Your ability to plan, delegate and motivate will be key to maintaining high standards and supporting both staff and patients. You will also play a vital role in health and safety and ensuring compliance and readiness at all times.
Your leadership will help shape a safe and welcoming environment for all.
If you are an experienced supervisor with excellent communication skills and a passion for service delivery, we welcome your application. This is your opportunity to make a real impact in a role that values your initiative, resilience and commitment.
Main duties of the job
The post holder will manage the day to day working of Catering, Cleaning, Portering, laundry services and waste management within the hospital sites in conjunction with the Facilities Management, Ward Manager and Matron to ensure a safe and hygienic environment to support patient care. This is maintained by ensuring a range of cleaning, housekeeping and catering duties are carried out.
The post holder will establish effective working links with all hospital staff, patients and external agencies.
The post holder is responsible for E-roster within facilities, and will input all staff hours, ensuring they are within the agreed budget limits. The post holder will allocate staff on a daily basis and amend staffing to cover sickness and annual leave.
The post holder is expected to use their own initiative, make decisions and deal with departmental, patient and contractor queries.
The post holder will have the ability to prioritise and manage a challenging workload without supervision on a daily basis and cope with interruptions from staff, telephone calls, emails and contractors, many of which require immediate attention.
The post holder must ensure compliance with the NHS National Cleaning Standards, Trust Operational Cleaning Manual etc.
The post holder will manage the production of safe catering for patients, staff and visitors.
The post holder will report any estate requests, monitor outcomes and completion of jobs.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
Date posted
07 November 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,485 to 30,162 a year
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-PU-3601
Job locations
South Petherton Hospital
Bernard Way
South Petherton
Somerset
TA13 5EF
Crewkerne Community Hospital
Middle Path
Crewkerne
Somerset
TA18 8BX
Chard Community Hospital
Crewkerne Road
Chard
Somerset
TA20 1NF
Job description
Job responsibilities
For a full breakdown of the role with a detailed person specification please see the full attached job description. Job description
Job responsibilities
For a full breakdown of the role with a detailed person specification please see the full attached job description.
Person Specification
Qualifications
Essential

• Maths
• Evidence of a good standard of Literacy, English language skills
• IT skills
• Vocational Level 3 qualification appropriate to the post, or working towards within agreed timescale
• Level 3 Award in Food Safety in Catering, or completed within agreed timescale

Desirable

• Understanding of Infection control procedures
• Knowledge of Health & Safety regulations
• Knowledge of Control of Substances Hazardous to Health (COSHH) is required as cleaning chemicals form part of the cleaning procedure
• Knowledge of Catering and Hazard Analysis Critical Control Points (HACCP)

Experience
Essential

• Experience of working with multi-disciplinary teams and external agencies
• Evidence of previous team management experience
• Significant supervisory management experience
• A proven employment history in cleaning and or catering
• Experience of using own judgement and decision-making skills in dealing with day-to-day issues
• Experience in managing confidential issues
• Experience of the use of Microsoft Office packages e.g. Word, Excel and Outlook
• Experience of time management using own judgement in prioritising and rescheduling
• Experience in being able to demonstrate that they can work under pressure and meet deadlines

Person Specification
Qualifications
Essential

• Maths
• Evidence of a good standard of Literacy, English language skills
• IT skills
• Vocational Level 3 qualification appropriate to the post, or working towards within agreed timescale
• Level 3 Award in Food Safety in Catering, or completed within agreed timescale

Desirable

• Understanding of Infection control procedures
• Knowledge of Health & Safety regulations
• Knowledge of Control of Substances Hazardous to Health (COSHH) is required as cleaning chemicals form part of the cleaning procedure
• Knowledge of Catering and Hazard Analysis Critical Control Points (HACCP)

Experience
Essential

• Experience of working with multi-disciplinary teams and external agencies
• Evidence of previous team management experience
• Significant supervisory management experience
• A proven employment history in cleaning and or catering
• Experience of using own judgement and decision-making skills in dealing with day-to-day issues
• Experience in managing confidential issues
• Experience of the use of Microsoft Office packages e.g. Word, Excel and Outlook
• Experience of time management using own judgement in prioritising and rescheduling
• Experience in being able to demonstrate that they can work under pressure and meet deadlines

Skills Required