Job Description

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.



Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Location: Hale Country Club & Spa, WA15 7AF

Hours:

37.5 hours per week, Monday - Friday

About THG Experience

THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.



We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.



THG Experience is perfectly positioned to deliver rapid growth for THG's fast-moving, global brands. It's an incredibly exciting time to be joining the team. Explore more about THG here.



Hale Country Club & Spa is seeking an experienced Facilities Technician to join our team. This role involves maintaining the mechanical, electrical, and other systems within our luxury hospitality environment.

Responsibilities:

Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other systems Conduct small fix and re-decorative works including painting, wallpapering, joinery, and carpentry to high visual standards Maintain and operate HVAC systems, electrical equipment, plumbing systems, and building management systems Manage a small portfolio of wet leisure facilities including spa pool, steam room, and gym equipment Conduct temperature monitoring and Legionella compliance tasks Perform facility inspections and report conditions affecting operations Escort specialist contractors and collaborate with them as required Respond promptly to emergencies and comply with all safety procedures Support after-hours building needs and activities as necessary Perform other assigned tasks as requested

Requirements:

Previous experience as a Facilities Technician in a luxury hospitality or leisure environment, with repair, fault finding, and problem-solving skills Relevant mechanical engineering qualification (e.g., NVQ, ONC, OND) would be advantageous Good literacy and numeracy skills Excellent communication and interpersonal skills Commitment to delivering excellent customer service Ability to plan ahead and prioritize workload effectively Self-motivated with the ability to work independently and as part of a team Positive 'can do' attitude and proactive approach to work Good computer literacy, including proficiency in MS Office packages

Benefits:

Exclusive room rates for you and your family 20% off dining at our hotel, 50% off at Hale Country Club & Spa Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more) In-person or video GP consultations, discounted prescriptions, and physiotherapy Increasing annual leave with service, plus your birthday off Continuous learning and development opportunities 250 bonus for referring a friend Complimentary meals during shifts and provided uniforms Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role Access to in-house Wellbeing Program Pension scheme for financial stability

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our

Talent

team to discuss further.