Job Description

Ref Number

B03-02592

Professional Expertise

Administration and Business Support

Department

UCL SLASH (B03)

Location

London

Working Pattern

Full time

Salary

68,284-76,244

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

Yes

Closing Date

31-Aug-2025

About us

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This role is open to internal UCL applicants only

Under the direction of the Director of Operations, Arts and Humanities (DoO A&H), and working closely with senior staff in the Faculty (including for example the Dean, A&H; Senior PS Leads; HoDs and Vice Deans) as well as colleagues in functional areas and Change teams at institutional level, the Faculty Change Lead will lead on and facilitate a number of strategic change projects for the Faculty.

About the role

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This role is open to internal UCL applicants only

You will be responsible for ensuring the change approach used aligns with Best Practice standards defined by the pan-UCL Programmes, such as that for Service Simplification, and that any overarching design is in line with the strategic UCL direction for the PS operating model. Each of the projects you will lead on has the potential to have significant impact on the model for professional services (PS) support in A&H. This role will be key in ensuring that any such change is managed proactively, effectively and aligned to our values.



The projects will be as follows:



To act as the A&H Lead on our engagement with the Service Simplification This will require an understanding of both departmental and Faculty level HR, Finance and Research Finance resources and operations, and the lifecycles and Central Services systems and processes pertaining to these, to ensure that the postholder can translate vision and need into actuality. They will work closely with all stakeholders on this and will be responsible for ensuring the Faculty context is understood and considered, that all voices are heard and the benefits of any such change is evidenced both strategically and by the data.

The second will be to support the work needed to review the Operating Model for our Marketing and Communications function, with the potential for a new Model to be rolled out. This will support both our Faculty priorities and align us with pan-UCL strategic aims including those of the Vice President External Engagement. Under the direction of the DoO, A&H and leadership of the Head of Marketing and Communications, A&H, the Change Lead will again work closely with all stakeholders on this and will be responsible for ensuring the Faculty context is understood and considered, that all voices are heard and the benefits of any such change is evidenced both strategically and by the data. Dependent on timings and outcomes, they may also potentially support on subsequent phases of the MarComms roll out for Arts and Humanities.

They will also work closely with the Head of Education and Student Experience (as A&H EASE Programme Lead) to ensure the successful delivery of the EASE Project. This will include coordinating Town Hall events and 'stage-gate' meetings with the Faculty's Decision-Making Group; planning and drafting appropriate communications; gathering and interpreting appropriate information to ensure data-driven decision making; and ensuring compliance with formal HR policies and procedures (e.g. the Organisational Change procedure), including leading formal consultation meetings where appropriate

Finally, they will support a smaller change evaluation project as directed by the DoO, A&H to evaluate departmental or Faculty PS support needs with a view to, for example, the potential for us to cluster PS resource for our smaller departments. This work has already begun but now needs coordination to enable it to reach resolution.


In order to ensure that the postholder have a full understanding of A&H PS needs, the postholder will attend relevant meetings as A&H Change Lead. This will be at institutional; Faculty and Departmental level so will also enable them to develop their understanding of UCL priorities and raise their own profile in the organisation.

About you

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The successful secondee will have significant knowledge of UCL lifecycles, processes, practices, and systems as well as wider UK HE Sector changes. Knowledge in the broad areas covered by a DM would be an excellent foundation for the role, as would knowledge of a more specialist current role such as from one of our central service colleagues. In both cases, a good understanding of change processes, and ability to learn about A&H, would be welcomed.



The successful secondee will be a leader with drive and the ability to take others with them in their vision. They will be able to review both quantitative and qualitative data and use this, and their own knowledge, to suggest ways forward in all projects given to them. They will also be experienced enough to represent the A&H Faculty view at institutional meetings and to translate A&H needs into actual outcomes, ensuring we have the model for the Faculty-level PS teams we need for the future.

DETAILS:

This role is open to internal UCL applicants only

The post is available immediately and is funded for 12 months. A full and Person Specification for this role can be found at the bottom of this page If you have any queries about this role, please contact Julie Smith, Director of Operations, Faculty of Arts & Humanities (julie.smith@ucl.ac.uk).

What we offer

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As well as the exciting opportunities this role presents, we also offer the usual range of UCL benefits: 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days) Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/