Job Description

About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).

ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

About the Role:

To further our support for student success and retention, we are seeking to appoint a highly motivated professional to join our Student Advice team in Cambridge. The Student Advice service focuses on delivering expert knowledge, support and advice to students and staff with a focus on our Academic Regulations. We're looking for an empathetic and skilled communicator who can absorb complex information and then advise students in a clear and sympathetic manner. You'll liaise with other University teams to deliver excellent student support, including colleagues in our Faculties and across Student and Library Services.



You will be educated to degree level with an appropriate level of experience, or be part qualified in a relevant professional qualification. You'll have excellent interpersonal skills having worked previously in an advice setting. You'll also have experience of working with information management systems and the ability to plan and progress work activities. Through working in the team you'll make a real difference to student retention, achievement and employability.



This is a fixed term post for 1 year.



Interviews are expected to take place week beginning 11 August 2025.



Informal enquiries can be made to Gabriel Maryan-Letch, Information & Advice Manager, at gabriel.maryan-letch@aru.ac.uk.



Find out more about working with us and how we recruit.



We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

We value diversity at ARU and welcome applications from all sections of the community.



We have a responsibility to ensure that all employees are eligible to live and work in the UK.

Committed to being inclusive and open to discuss flexible working.



We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes:

Please download the Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.

Job Category Administrative
Vacancy Type Fixed term contract
Fixed Term Duration 12 months
Employment Type Full time
Salary From 38,249
Salary To 44,128
Location Cambridge
Ref No 3555
Closing Date 28/07/2025