Job Description

Salary

From 25,583 to 27,254 per annum, pro rata (Grade D)

Contractual hours

32

Basis

Part Time

Package

Permanent

Job category/type

Education

Date posted

14/10/2025

Job reference

REQ00000844



Are you an organised and dedicated administrative professional looking to support the delivery of essential family services within our community? West Berkshire Council is seeking a Family Administrative Officer to join the Family Hub team, providing administrative support to ensure the smooth operation of our family hub services.

Role and Responsibilities

As the Family Administrative Officer, you will be the first point of contact for families accessing our Central Family Hub services. Your key responsibilities include:

Providing administrative support to the Central Family Hub Manager and other colleagues as required To promote the Family Hubs as a community resource and to provide a warm, welcoming environment for users. Coordinating and scheduling appointments, meetings, and events To undertake financial administration duties within the Family Hubs, including raising PO's, invoices and end of month reports. To undertake all administration projects relating to the efficient and effective running of the Family Hubs To administer arrangements concerning the use/letting of the Family Hubs' premises, including health, voluntary providers and other West Berkshire Council Services Process MASH, welfare checks, other CS and referrals and share with relevant Hub Manager as per family hub procedures. Maintaining accurate and up to date information and publicity on communications and social media platforms

Skills and Attributes

The ideal candidate will possess the following skills and attributes:

Proven experience in an administrative role, ideally within a similar environment Excellent organisational and time management skills, with the ability to prioritise tasks effectively Strong written and verbal communication skills Ability to work independently, as well as part of a team Empathy and understanding when dealing with families and their needs


West Berkshire Council offer excellent employment benefits such as:

Flexible working wherever possible between the hours of 07.00-21.00 Hybrid working wherever possible working 40% in the office Access to a wide range of training and development opportunities Generous Local Government pension scheme Family friendly policies A range of local discounts Wellbeing Programme including Employee Assistance Programme and employee benefits You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years' service.


Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.

To find out more about the role, please contact Sharon Pearce on 01635 503990 or email sharon.pearce2@westberks.gov.uk for an informal discussion.

Join us at West Berkshire Council and make a positive impact in our community while advancing your career.

Explore everything that a career with West Berkshire Council has to offer here: Working with Us

Equal Opportunities

The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

How to apply

Please now complete a short online application form. You will then be able to upload your CV.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications