Job Description

We are currently looking for a Family Support Bank Counsellor to join our team.



As part of the hospice's Family Support Team, you will be providing individual counselling sessions to adults and young people in complex situations. With a recognised counselling or psychotherapy qualification and membership with BACP, UKCP or similar, you must have experience of working with adults and young people experiencing loss and bereavement and ideally a good knowledge of the impact of disability and life limiting diagnosis on a family.



The Family Support team is made up of Counsellors, Play Therapy and Creative Arts and Counselling, Art Therapy, Social Work, Family Support Work and Chaplaincy.



Our team of professional counsellors offer support to families from the point of referral to bereavement and beyond, as a Family Support Bank Counsellor, your support will be tailored to the very specific needs of the individual. You will provide expert counselling services and ideally will have experience in supporting young people and adults including regular reviews and there is the potential to be involved in running therapeutic groups for parents and young people at times.
Key Responsibilities:


To have an understanding of, and response to, the needs of children, young adults and families at a time of uncertainty and crisis. To hold a complex case load and carry out a planned program of therapeutic intervention. To provide group and direct work with children as well as young people. To work as part of a multi-disciplinary team and to promote effective communication regarding psycho-social information within the care team. To contribute towards the planning and delivery of our annual remembering events as required. To promote the safeguarding and welfare of children, young people and vulnerable adults. To maintain records and ensure that all record keeping is in accordance with the policy of the organisation. To provide statistics/evaluations on activities undertaken. To maintain confidentiality of each child, young adult and family at all times. To maintain own professional development and training opportunities. including personal supervision as agreed with line manager. Supervision to be provided in house. The role demands excellent communication skills, adaptability, compassion and self motivation, with the ability to work independently and as part of a team. We would expect you to be working with a minimum of 2-3 clients a week. Currently services are provided face to face, online and by phone and you will need to be able to locate yourself at our hospice for all counselling work. Hours and Salary:

Hourly rate:

17.85 per hour

Holiday Pay:

12.07% of hours worked

Employment Status

: Zero-hours contract. No guaranteed minimum hours. Work offered as needed. You can accept or decline work based on your availability.
To apply:


The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.




Successful applicants will be required to complete the mandatory staff training including safeguarding, to apply for an enhanced disclosure from the Disclosure and Barring Service (DBS) and asked to provide satisfactory references covering the last 5 years.




Should you require any adjustments at either the application or interview stage, please contact us on 01962 760060.



We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.



Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.





About Naomi House & Jacksplace

Naomi House & Jacksplace are hospices supporting life-limited and life-threatened children, young adults and their families from across the central South of England.

Naomi House nursing and medical staff provide individualised care that helps to enhance short lives and supports families to make the most of their precious time with their children.
Jacksplace is the only hospice for young adults in the South of England. The medical and care teams offer specialist care, often over many years, and uphold the dignity and independence of young adults accessing the service.

Naomi House & Jacksplace will be there on good days, difficult days and last days.