Job Description

About The Role


We are recruiting for Family Support Workers to join our Young People and Family Support Service.


Our team provides flexible intensive family support across Glasgow that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths.


The Family Support Worker will work in partnership with the Health & Social Care Partnership and other family support providers to share resources, learn and create solutions that will help children, young people and families to thrive.


Main duties and responsibilities will include:
Develop good communication and working relationships with children and families, colleagues and other professionals
Work alongside all immediate family members and extended family/support network as required
Support children and families in the local community
Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future
Maintain accurate case files for all family members and consistently assess progress across all outcomes
Plan, implement and continuously develop packages of tailored interventions for families to meet the needs of the individual child, their parent(s)/carer(s), siblings and wider family network, including practical support, parenting education and support, and emotional health and wellbeing
Assist individuals accessing the programme to engage and integrate into their local community
Undertake whole family assessments that focus on strengths and continuous assessment of progress towards outcomes for all family members
Ensure delivery is aligned with the UN Convention on The Rights of The Child


You have the autonomy to manage your own diary to reflect the needs of the families you are supporting. One backshift of 2pm-10pm is required per week with the flexibility to work an additional 11am-7pm if required, hours are worked 5 days over 7. The majority of your work is in the community supporting families.


Our values make us who we are and define our actions and behaviours every day. We'd expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.


We're looking for you to have gained experience of working with children, young people and families facing challenges and on the edges of care. We also need you to have an understanding of current relevant legislation and policies relating to children, young people and families including GIRFEC, UNCRC, The Promise


We value our staff as our greatest asset and will provide the following working conditions:


The post holder will report to the Senior Family Support Worker
Your normal working hours are 35 per week, worked between the hours of 8am and 10pm, Monday to Sunday, in shifts defined by your line manager on a rolling rota over a 52-week period.
Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. You are also required to work in the local community and you will be paid travel expenses from your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements must be agreed with your line manager based on the needs of the service.
Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
You will be automatically enrolled into the People's Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
Life Insurance from day one
Cycle to work scheme
Option to purchase and sell annual leave
Ongoing learning and development


About Us


We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.


Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person's story is unique, and everyone's route home is different - it doesn't matter what the situation is - we're not here to judge, only to help.


Pay: 24,252.00-25,961.00 per year


Work Location: In person