Job Description

Family Support Worker (Children, Young People and Parents/Carers)
Full time (35 hours)
23,549 - 29,669
Hamilton - hybrid
Closing Date: Friday 23 January 2026

Please note advert may close early if sufficient interest is received

Role

Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 32 years supporting 5,000 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and family support.

COVEY is seeking a passionate, professional and proactive individual to provide support to families who are experiencing difficulties or challenges in their everyday lives such as isolation, mental and physical health problems, disability, poverty and trauma. This involves direct work with children, young people, parents/carers and whole families via 1-1 intervention/support and group-based mentoring.

The successful candidate will provide person centred, relationship-based support to children, young people and parents/carers to help them identify and address short-term needs (strengthening confidence, wellbeing and family/community relationships) and support long-term aspirations into positive destinations.

This role offers the opportunity to collaborate with experienced professionals, manage complex cases, and support volunteer mentors. If you have a strong background in family support and are driven by our mission to create positive change, apply today and help families thrive.

What we're looking for:

HNC/SVQ 3 Level in Health and Social Care Services, Social Services, Community Development, Youth Work, or equivalent. Relevant experience and skills may substitute formal qualifications. Experience in assessing and supporting individuals with complex needs, including children, young people, adults, and carers. Competence in delivering 1-1 and group-based interventions, including managing complex cases. Proven ability to work with community, statutory, and voluntary agencies to support vulnerable families. Strong communication and administrative skills, including report writing and use of office software (e.g. Salesforce). Experience in managing safeguarding risks, conducting risk assessments, and supporting volunteers and students. Ability to organise and prioritise workload in a dynamic environment, with knowledge of data security and GDPR.

What we offer:

We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:

6% employer pension contribution flexible working (including flexi-time) access to learning and development opportunities one special leave day to celebrate your birthday annual staff and volunteer recognition awards quarterly staff wellbeing activities annual all staff outing/activity HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping access to ScotWest Credit Union offering loans, mortgages and savings accounts

For an application form and full job description, please contact recruitment@coveybefriending.org.uk

If you have any questions regarding the role, please contact the office by emailing office@coveybefriending.org.uk

Join us and make a lasting impact in the lives of children, young people and families!

Job Types: Full-time, Permanent

Pay: 23,549.00-29,669.00 per year

Benefits:

Company pension
Work Location: Hybrid remote in Hamilton ML3 7JA