Job Description

Family Support Worker

Job Summary

We are seeking a compassionate, reliable, and dedicated Family Support Worker to support children and families through practical, emotional, and relationship-based work. The role involves supervising family time, completing direct work with children and parents, and providing consistent support to families in line with assessed needs.

The successful candidate will play a key role in promoting family stability, strengthening parenting capacity, and supporting positive outcomes for children. This is a paid role and requires a genuine commitment to working with children and families, including flexibility to provide support at varying times in response to family need.

Key Responsibilities

Supervise family time (contact) between children and parents, ensuring sessions are safe, supportive, and child-focused Complete direct work with children and parents to support emotional wellbeing, attachment, routines, and parenting skills Provide practical and emotional support to families experiencing social, emotional, or practical difficulties Offer guidance around parenting strategies, child development, behaviour management, and establishing consistent routines Conduct home and community-based visits to assess family needs and support agreed plans Support families with day-to-day challenges including budgeting, routines, appointments, and accessing local services Signpost and liaise with community resources including health, education, social care, and voluntary services Work collaboratively with professionals such as social workers, educators, therapists, and healthcare providers Maintain accurate, timely, and professional records in line with organisational policies and data protection requirements Provide responsive support to families, including occasional evening or weekend work where required to meet family needs
Skills and Experience

Experience working with children, young people, or families is highly desirable Understanding of child development, attachment, and behaviour management Ability to build positive, trusting relationships with children and adults Excellent communication skills, both verbal and written Empathy, patience, and a non-judgemental approach to working with diverse families Strong organisational skills and the ability to manage competing priorities Ability to work independently and as part of a multidisciplinary team Flexibility to adapt to changing family needs and service demands
What We Offer

A rewarding role with the opportunity to make a meaningful difference to children and families Supportive management and reflective supervision Opportunities for training and professional development A values-led, child-centred working environment
Job Type: Freelance

Pay: 13.00 per hour

Work Location: In person