Job Description

Are you passionate about agriculture? Here at Pembrokeshire Farm Vets, so are we!
We are seeking an enthusiastic individual with a passion for the farming industry to join us as a Farm Administrator / Vet Technician at Pembrokeshire Farm Vets.
Location: Haverfordwest, Pembrokeshire
Contract: Permanent
Hours: Part Time
Shift Pattern: Monday - Friday with a varying shift pattern
About Pembrokeshire Farm Vets:
Take a look at the practice here:
About the role:
This is a hybrid role that will involve supporting the practice in an admin capacity in the office, but will also include supporting the Vets when they visit patients and clients when needed.
Day-to-day duties of the role will include:

• Answering phones and booking appointments
• Responding to queries via phone, in person and email
• Banking and daily payment reconciliation
• Debt chasing/processing
• Registering new clients
• Completing insurance forms
• Covering the receptionist desk, including answering queries, booking appointments and taking payments
• Providing support to Vets whilst visiting patients and clients when needed

What we're looking for in our Farm Administrator/ Vet Technician:

• A full UK driving licence would be useful
• An excellent communicator with strong empathy
• Knowledge of Farming/Farm animals would be advantageous, ideally in a Veterinary setting
• High attention to detail
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems

What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

• Salary in line with the NMW
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
• Supportive and collaborative team environment
• Staff discount scheme on Veterinary bills and products
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and lots more!

Or, if easier, you can find a full list by clicking here:
About Pembrokeshire Farm Vets:
Pembrokeshire Farm Vets is a start-up practice that was founded in April 2023. Since then the practice has continued to grow. We are proud to offer a service-based Veterinary support to our farms with a proactive and forward-thinking approach on farm. We would like to hire someone with the same ethos to our practice. If you believe that you can provide a helpful, empathetic and enthusiastic service, apply to our job vacancy.
To apply for this position please click 'Apply Now'.
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
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