Job Description

The

F&B Operational Support Administrator

plays a key role in supporting the day-to-day activities of the Food & Beverage department.
This role is central to the efficient running of administrative, financial, and operational processes across events and business units.
Working closely with the Support Team Manager and other internal teams, you will ensure smooth communication, accurate processing of documentation, and responsive support to internal stakeholders, concessionaires, suppliers, and partners.
You will also be a key contact for logistical coordination and contribute to the team's commitment to sustainability, service quality, and compliance.

Job Requirements

Support with a variety of day-to-day operational and administrative duties. Raise invoices, purchase orders, and credit notes accurately in the

Sage X3

system. Process travel bookings for the F&B team through

TravelPerk

or handle ad hoc requests. Manage and maintain the

F&B hiring inbox

, ensuring timely responses and clear communication. Coordinate the ordering of

uniforms

for all departments across the group. Carry out

reconciliation of pre- and post-event chargesheets

to ensure accurate reporting. Assist with

debt collection activities

, liaising with external parties when necessary. Handle enquiries from

concessionaires, subcontractors, and suppliers

via phone and email, providing a professional and helpful response. Offer general

administrative support

to the wider F&B team. Help maintain the

Salesforce Database

, especially with respect to health and safety compliance. Act as a key point of contact for

concessionaires

, ensuring strong communication between departments. Liaise with internal managers to gather event line-up information and operational data. Manage the process of

event accreditation

, ensuring accuracy and compliance. Conduct general office tasks, including document control, archiving, and file management. Support the implementation of sustainable practices in line with the company's environmental strategy. Carry out other reasonable duties as required for the effective operation of the business.

Job Responsibilities

Essential Criteria

Proven experience in an administrative or operational support role. Excellent communication skills - both written and verbal. Strong proficiency in

Microsoft Office

applications (Excel, Word, Outlook). Outstanding organisational skills and the ability to manage multiple tasks and priorities. High attention to detail and accuracy. Professional and confident manner when dealing with colleagues and external stakeholders. Ability to work independently and collaboratively as part of a team. Commitment to sustainable working practices and operational efficiency.

Desirable Criteria

Experience with

Sage X3

or similar financial systems. Familiarity with

Salesforce

or other CRM platforms. Previous experience in the

events, hospitality, or F&B

sector. Experience using

TravelPerk

or similar travel management tools. Understanding of uniform logistics and procurement processes. Experience with health & safety tracking and compliance. Previous involvement in managing

accreditation

or

event-related logistics

.

Job Benefits

28 days holiday allowance, plus bank holidays on top. Life cover, company pension scheme and employee assistant programme. Access to our healthcare cash plan reimbursing the costs of dental treatments, optical and more! As a Medicash member, you can also access an online GP service as well as gym, and retail discounts. The opportunity to ear some extra cash by using our refer a friend programme.
Job Types: Full-time, Permanent

Work Location: In person