Job Description

Job Overview

Our client is looking to recruit a Fees and Administrative Assistant to support key billing and administrative operations. This is a varied role involving responsibility for fee note generation, payment processing, and general administrative support using the LEX case management system. The ideal candidate will be highly organised, detail-focused, and confident handling both finance and facilities-related tasks in a professional services environment.

Responsibilities

Record incoming payments from the organisation's Barclays account and assign them to the correct case files using LEX Generate and issue fee notes (invoices) on a regular basis Send reminder invoices for overdue payments Update client and solicitor responses in LEX, follow up where necessary, and complete related admin tasks Escalate non-payments, payment disputes, or expected delays to the Fees Manager without delay Adhere to agreed billing schedules and timelines Process fee payments through the LEX system efficiently Maintain up-to-date and accurate case types and data within LEX Generate and send VAT receipts as required Process client refunds in accordance with approved procedures Always follow agreed internal processes for fee collection Support the Fees Manager and Executive Director with additional admin tasks when needed Provide day-to-day support for facilities management, such as rearranging meeting rooms and reporting maintenance issues (e.g. plumbing, electrical) to contractors or the landlord Assist with room moves for legal professionals when required Conduct daily checks of stationery and replenish supplies across designated stock points Monitor photocopiers daily to ensure adequate paper and toner levels; manage stock and liaise with suppliers when issues arise Regularly check water coolers and coordinate timely replacement of water bottles Support compliance with office safety standards (e.g. assisting with risk assessments, fire safety checks) Carry out any other reasonable tasks requested by the Fees & Administration Manager or Executive Director

Skills

Excellent attention to detail and ability to manage competing deadlines Strong communication and problem-solving skills Experience with administrative or financial tasks in a professional services setting (legal experience desirable but not essential) Familiarity with LEX or similar case management systems (preferred) Reliable, discreet, and professional approach to handling confidential information

Benefits

Reimbursement of reasonable travel expenses Performance-based bonus scheme Private medical insurance Workplace pension scheme Annual leave allowance
Job Type: Full-time

Pay: 28,808.00 per year

Benefits:

Company pension Free or subsidised travel Work from home
Experience:

fees: 1 year (preferred)
Work Location: In person