Job Description

Support Worker - Supported Living Service for those with Learning disabilities/Autism

Job Title: Support Worker - Obsidian Supported Living

Website: www.obsidiansupportedliving.co.uk

Hours:Bank contract, due to team taking on new package of care with opportunity to convert to full time/part time roles

Salary: 12.25/hour

Location: Selston, Nottinghamshire

Reports to: Registered Manager

Contact: info@obsidiansupportedliving.co.uk or telephone 0115 7181760

The opportunity

Obsidian is a new Supported Living Service (Obsidian Supported Living) for adults with a Learning Disability, Autism, Emotional and/or behaviours of concern. We are registered with the Care Quality Commission to deliver personal care for the people we support.

We are looking for Support Staff who have experience in providing people with a service that will safeguard and protect the people receiving support, and enhance their opportunities and experiences to maximise quality of life, outcome and inclusivity in our society.

As this is a new service, the appointed person has the opportunity to grow, shape and become a leader in the service in the best interests of the people we support. The Registered Manager (RM) has over 25 years of experience in the sector. The director/nominated individual (NI) has over 23 years' experience of working in NHS mental health services. The deputy manager has over 10 years of personal and career experience in social care.

There may be, dependent on the growth of the service and performance of the individual, the opportunity for the successful candidate to take on more responsibilities and a senior operational role in time.

The service will focus on those people needing support who could be regarded as complex cases, which might include behaviours of concern and/or have complex associated physical health conditions. Experience in supporting people with a history of challenging behaviour is essential.

Pay will rise commensurate with growth in qualifications, experience and size of the company. This is an excellent opportunity for frontline support staff to grow, shape and develop a brand-new service under the supervision and support of the RM.

Our RICH values

R

- Respect for those people we support and for those that choose to work with us

I

- Integrity shown towards those people we support and to those that choose to work with us

C

- Compassion and kindness to those people we support and for those that choose to work with us

H

- Honesty and candour to those people we support and to those that choose to work with us

Benefits

Annual leave paid as Rolled up Holiday pay per hour worked (bank staff)

Potential to support with NVQ 2/3

Fully paid training to support professional growth and development

Fully funded DBS

Sleep-in shifts paid extra

Group and 1:1 supervision minimum monthly

Employee Assistance Programme - a confidential 24-hour helpline to support you through any of life's issues or difficulties

Opportunities for promotion and to influence and shape care delivery

Pay rises with length of service/qualifications and experience gained - we want you to develop and grow your career with us

A company pension scheme is available with employer/employee contributions

Part of training delivered by Registered Manager with over 25 years' experience in social care

Part of training delivered by director/Nominated Individual with 23 years' experience in mental health services

Key Responsibilities

To contribute to all aspects of CQC compliance

To help create capacity to provide care for people e.g. by engaging in suitably designed transition plans

Efficiently manage and deliver care in the day to day running of the service you work in

To deliver on your respective duties and responsibilities. You will receive support to carry out your roles safely

Completion of risk assessments for people we support, in all aspects of their day to day life. Feedback risk assessments and key information relating to risk in real time, to the RM

Contribute to marketing, advertising and growth of the service

Holding a full UK/EU driving license with access to your own car for transport purposes is essential. Mileage incurred during and in the course of business will be paid

Main Duties

Service Delivery

Ensure safe delivery and the day-to-day functioning of the service

To deliver on our Statement of Purpose

Be personally responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures

Undertake training and development to keep up to date with the law, best practice and changes in company policy, CQC regulations and government legislation. Apply this knowledge to day-to-day management and delivery of care

To ensure full participation in induction and ongoing training including all mandatory training

To maintain good communication systems, including handovers and logbooks

Participate in regular supervision, staff meetings and away days

Understand and monitor health and safety in the workplace. Alert the RM of any concerns immediately

Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service

Be prepared to work flexibly to ensure the safe delivery of the service

Provide an excellent service to the people we support

Promote the rights of each person we support, and keep their wishes at the centre of their care and support

Contribute to a written individually tailored care support plan, that respects the person's wishes and promotes their dignity and privacy

Implement agreed appropriate risk control measures to reduce identified risks

To be aware of DoLs and/or Court of Protection legislation (training will be provided)

Provide the person receiving support, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns

Apply excellent communication skills with people receiving support, their families and representatives, staff and other health and social care professionals to deliver high quality services

Keep all information about people receiving support and their families secure and confidential

To ensure fire drills and fire testing are carried out and recorded as required - work with the landlord to do this

To ensure specific needs are met, such as dietary requirements, religious observance and culturally significant activities for the people receiving support

Engage in appraisals with your RM

Engage in staff supervision with your RM

Professional Engagement

Effectively manage and record complaints and incidents and inform the RM

Ensure attendance at induction to the service in line with company requirements.

Comply with and complete all assigned mandatory training

Read all policies assigned to you

Take personal accountability of your ongoing training needs and ensure the RM is made aware of any knowledge gaps so we can help address these

Raise concerns with your RM or NI about any safety and/or quality concerns immediately

Implement company policy and procedures in relation to all matters of service delivery, safety and quality

To ensure that your annual leave requests are adequately recorded on company HR systems to ensure that the correct information is processed

Contributing to the Company

Participate in the growth and development of the business. Work with the senior team collaboratively to achieve this

Buy into a culture of continuous improvement, learning from mistakes and near misses for the benefit of the people we support

Using and Managing Resources

To maintain a safe environment for the person receiving support, complying with health and safety and other legal requirements Encourage and support the person receiving support to take care of their home and make best use of the available resources To help people receiving support to access community resources Monitor the fabric of people's homes (including fixtures, amenities and grounds) and contact the landlord (and the RM) with any concerns. Contributing to rotas which fit best with person's support needs, and ensure proper handovers between shifts

Personal

Ensure adherence to company policy in relation to probationary periods Contribute to your own personal and professional development through the appropriate completion of duties and responsibilities
Adhere to the code of conduct/confidentiality in the office and at people's homes and be respectful of colleagues, working cohesively

Ensure all emergency issues are dealt with effectively, and reported to the RM

Promote the business to relevant stakeholders

Attend external meetings where necessary and represent the service in a positive manner

Contribute to regular audits of the service

This list is not exhaustive and from time to time you may be required to undertake additional duties.

This job description will be updated from time to time at the discretion of management in response to changing business needs.

This document does not imply that the duties stated are the only ones to be performed by the incumbent. Employees will be required to follow any other job-related instruction as requested by the senior team.

Person Specification

Essential = E or Desirable = D

Method of assessment: Interview = I

Application form = A

References = R

Key Competencies

To have a strong knowledge of the requirements of the fundamental standards as regulated by CQC

E

I/A

To cope professionally with emergency and difficult situations

E

I/A/R

To be able to communicate effectively

E

I

To maintain high standards of care provision

E

I/A/R

To attend all training and induction programmes, and to collaborate on identifying ongoing training needs

E

I/A/R

Commitment to own professional and personal development with evidence of engagement in past

E

I/A

Knowledge, Skills and Personal Qualities

Experience of working in health and social care

E

I/A/R

Full UK/EU Driving License

E

I/A

Knowledge and understanding of CQC legislation and fundamental standards

E

A/I/R

A full understanding of compliance and putting legislation and standards into practice. Including all aspects of health/safety including monitoring, reporting and recording

E

I/A

Must not have criminal convictions at employment outset or acquired during employment

E

A/R

Full understanding of safeguarding

E

I/A

Experience in care provision at a level that reflects the responsibilities of the post

E

I/A/R

Good literacy and numeracy skills

E

I/A

Computer literate

E

I/A

Ability to write/type comprehensive, clear, concise and accurate records and reports for senior management

E

I/A

Experience of working with adults with a Learning Disability and/or Autism and/or mental health difficulties

E

I/A

Skills & Attributes

Skills in assessment and care planning

E

I/A

Ability to cope with change

E

I/A

Ability to cope with pressure

E

I/A

People management skills

E

I/A

Good presentation skills

E

I/A

Sept 2025

Obsidian Supported Living

Job Type: Full-time

Pay: 12.25 per hour

Benefits:

Casual dress Employee mentoring programme
Work Location: In person