Job Description

Every year our villages fall under a captivating spell and transform into an enchanting Winter Wonderland. With twinkling lights, glittering decorations and Santa's Woodland Workshop, the forest comes alive with the anticipation of Christmas.

FESTIVE RETAIL ASSISTANT | 12.37 per hour

We are looking for a team of Festive Retail Assistants, who love the spirit of Christmas and will help deliver the magic to our guests.



Your day-to-day duties will include welcoming guests in a positive and friendly manner, operating a till, replenishing stock, maintaining a clean working environment and spreading festive cheer.



Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW), as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

Please note this is a fixed-term contract until 15th January 2026

We have various full and part-time contracts available with a variety of shift patterns. Flexibility will be required as our village is open 365 days of the year, so you may need to be able to work some evenings and weekends on a rota basis. Shifts will fall between 8am to 8:30pm. Weekend availability is required.

ABOUT YOU

You will have a confident, kind and happy nature, along with plenty of enthusiasm. You will be confident taking ownership of guest queries or issues, ensuring that they are served in a friendly and efficient manner. You will also be able to engage with and build a rapport with people of all ages.

Essential requirements:

Naturally cheerful Good communication skills Ability to perform under pressure

Desirable requirements:

Previous experience of working in a customer service environment, ideally within a retail environment

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:


Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we'd love to see your application.

Closing date:

20th August 2025

Interviews to be held:

22nd August 2025

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome.


We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.


We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.