Job Description

Job Title:

Fibre Delivery Supervisor

Location:

Field-Based within M25 (with travel to Rooks Nest office as required)

Salary:

Competitive + Benefits

Job Type:

Full-Time, Permanent

About Fibreworks

At Fibreworks, we're building the UK's full-fibre future -- one premise at a time. We're passionate about delivering industry-leading fibre installation services that keep communities connected. As we grow, we're looking for motivated, quality-driven professionals to join our dynamic team.

The Role

We're seeking an experienced

Fibre Delivery Supervisor

to lead and support field-based installation teams across our operational areas. This role is vital in ensuring high-quality fibre installations, on-site health and safety, and excellent customer service.

You'll be the go-to person for supervising installations, managing field contractors, performing audits, resolving issues, and ensuring everything is delivered to high standards and within SLA.

Key Responsibilities

Supervise and monitor fibre installation teams and ensure quality and safety standards are met. Conduct regular site audits and toolbox talks. Manage customer and client complaints, finding effective resolutions. Provide on-site technical support and guidance to contractors. Carry out live premise installation audits Oversee inventory and vehicle stock control. Attend client calls and maintain strong communication and reporting. Step in to support field delivery where required -- including pole climbing and fibre installation.

What We're Looking For

Hands-on experience in fibre installation and supervision. Knowledge of health & safety regulations (HSEQ, SA001, S008, IPAF, NRWSA). Valid UK driving licence. Ability to motivate and lead field teams to high-performance standards. Excellent communication, negotiation, and problem-solving skills.

Desirable Skills & Qualifications

Clear DBS certificate. Proven track record of working in a field-based, fibre installation environment. Experience handling client expectations and achieving KPIs/SLA compliance. Able to deliver technical training and support to engineers and contractors.

Why Join Fibreworks?

Be part of a growing business driving innovation in the fibre sector. Work with a passionate, professional, and supportive team. Competitive salary and career development opportunities. Field autonomy with flexible site work across regions.

Ready to Apply?

If you're a fibre installation professional with leadership skills and a commitment to quality and customer satisfaction, we'd love to hear from you.

Apply now through Indeed

Job Types: Full-time, Permanent

Pay: 36,000.00-38,000.00 per year

Benefits:

Company car Company events Company pension Free parking On-site parking Work from home
Work Location: On the road