Job Description

Job Overview

We are seeking a highly motivated and organised Coordinator to join our team. The ideal candidate will possess excellent communication skills and the ability to multitask effectively in a fast-paced environment. This role requires a proactive approach to managing various tasks and responsibilities, ensuring smooth operations and high levels of customer satisfaction.

Key Tasks & Duties

Maintain and update the Same Day Service rotas, including SDS Clinicians, HCA, MSK, MHP, Contraceptive Specialist, Women's Health clinics Responsible for booking Locums when necessary to ensure continuous service in FICS Liaise with the three Farnham GP practices regarding clinical rotas for FICS Create the weekly Practice allocation lists and distribute to Practices Book all Health Checks into HCA list as per Practice list of patients Monitor annual leave and sickness, including clinicians and FICS staff (i.e. Receptionists) Create new clinic templates when required and maintain/edit current clinics Run relevant EMIS reports for population reporting and finding error messages Be a point of contact for troubleshooting for EMIS/IT systems in accordance with FICS requirements Provide administrative support to FICS Services Lead if required.

Other Tasks & Duties:

Attend staff meetings, mandatory training and other team/FICS events from time to time Maintain patient confidentiality at all times Maintain a high standard of accuracy for rotas for all services in FICS Maintain the security of the building and personnel by following correct procedures Other ad hoc duties as required and agreed with the FICS Services Lead

Personal Qualities/Abilities:

Good standard of education Smart appearance and manner Good written and verbal communication skills Friendly and helpful approach Good telephone manner Flexible attitude and willingness to work effectively in a team Ability to use own initiative, to work under pressure and remain calm Ability to learn new skills Flexible, ability to work additional hours

Skills/Experience/Knowledge:

Customer service experience or working with the general public. Good IT skills. Competence in the use of IT systems with the ability to learn new software quickly and accurately; a good working knowledge of MS Office and EMIS would be an advantage. Understanding of confidentiality. The post-holder will have a demonstrable understanding and appreciation of how all information from any source is protected, including confidential information relating to patients, their carers, FICS staff and other healthcare workers; information relating to FICS as a business organisation. A demonstrable knowledge of Health and Safety in the workplace and understanding of how to promote and maintain their own and others' health, safety and security. An understanding of the application of equality, diversity and rights of patients, carers and colleagues. A willingness and commitment to own continuing professional development including participating in training programmes implemented by the organisation. A commitment to maintaining quality within the organisation. An understanding of the importance of effective communication within the team. Legible handwriting.

Contracted Hours of Work:

FICS operates from Monday to Friday 8.00 am to 8.00 pm and Saturday mornings/afternoons with various shift patterns required to ensure service cover. It may be possible to work 2 shift patterns in one day subject to discussion. Flexibility to work additional hours is essential to cover holidays and sickness.

If you are passionate about coordination and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Part-time, Permanent

Pay: From 14.00 per hour

Expected hours: 37 per week

Benefits:

Company events Company pension Free parking Health & wellbeing programme On-site parking Referral programme Sick pay
Schedule:

Monday to Friday
Ability to commute/relocate:

Farnham, GU9 9QS: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 23/07/2025
Expected start date: 01/09/2025