Job Description

Main Duties & Responsibilities

To be accountable to the Registered Manager Ensure outstanding compliance across the business and to support the business in achieving a minimum of "Good" in CIW inspections To oversee spot checks of staff, client reviews and assist with the creation of care plans To carry out on call tasks one weekend out of four. Ensure consistent application of companies policies, procedures and approved practice; and to promote the aims of the business To answer the telephone promptly, giving your name and correct Office greeting Ensure the provision of high quality care services to vulnerable people living in their own home and when out in the community. To ensure all appropriate documentation (where applicable) is received from the Local Authority To record all new care packages and changes to the existing care packages on the system immediately they are received To report weekly to the Registered Manager all increases, decreases in care packages To identify the most suitable CareGivers for each package To roster CareGivers on the system, to specific Clients on a permanent basis within one week of the package commencing To maintain accurate records on the system of all communications and changes to Clients and Care Givers To participate in on call duties if required and deliver hands on care when necessary

Person Specification

Qualifications & Experience

Ideally QCF/NVQ level 2 or 3 in Adult Social Care - though not essential

Previous domiciliary care experience is ideal

Abilities, Skills & Behaviours

Highly driven and ambitious, who has the desire to make a real difference and greatly improve an already well-established business

Good communication and interpersonal skills, with the ability to talk passionately about our services and values to potential referral sources

Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge

Self-motivated and flexible, with a willingness to participate in an On Call system for out of office hours

Extremely well organized, excellent planning and prioritising ability with high attention to detail

Ability to establish and maintain effective professional working relationships

INDHP

Job Type: Full-time

Pay: 25,400.00 per year

Benefits:

Casual dress Company car Company pension Free parking On-site parking Referral programme Sick pay
Ability to commute/relocate:

Bridgend CF31 3PT: reliably commute or plan to relocate before starting work (preferred)
Experience:

providing care: 1 year (required) supervisory: 1 year (preferred)
Licence/Certification:

Driving Licence and access to your own vehicle (required) NVQ Level 2 Health & Social Care (preferred)
Work Location: In person