Job Description

Purpose of role Field Care supervisor

To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes.

Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role in our company.

Key Responsibilities & Duties

Works as part of the Care team Creating and managing Care Plans Carryout Spot-checks and Face to face supervisions with carers Support the continuous development and wellbeing of carers Maintain proper customer care documentation Carryout care assessments when and if required Ensure Unite Care Group provides safe, effective, timely and high quality care Check the quality of care notes and identify any gaps for improvement

Work well with individuals that use our service.

Prior to each service commencing, carry out with the people we support (and/or their chosen representatives) an assessment of what the customer needs are and risk assessment Create Care plans tailored to the customer care needs and keeping the care plans up to date Keep all information about customers and their families secure and confidential Conducting regular reviews with the people we support

Work well with staff

Give care assistants appropriate information and guidance to effectively and safely provide care and support as agreed in the care and support plan. Work with the Unite Care Group management team to appropriately match care assistants to the people we support. Attend the people we support's first call to introduce the care worker. Report changes to care schedules without delay to the coordinator, person we support and care assistant. Support, supervise and assist with training of care assistants Take part in the out of hours emergency on-call rota as and when required.

Quality improvement

Investigate matters relating to the quality of the service and implement improvements Monitor the performance of care assistants and carry out spot checks at the customer's home to ensure the service is being delivered in line with company procedures Apply Unite Care Group policies and procedures at all times and make sure that accidents and incidents are recorded, reported and acted upon Work effectively with the people we support, their families and representatives, other social and health care professionals and staff from Unite Care Group to deliver high quality homecare services.

Your Experience and Suitability

Work flexibly to meet business needs Have a full, clean UK driving license (essential) NVQ level 2/3 in Health and Social Care qualification Confident working independently or as part of a team Lead staff and individuals we support meetings Lead and participate in training activities, appraisals and development meetings
Job Type: Full-time

Pay: Up to 28,000.00 per year

Experience:

providing care: 2 years (required)
Licence/Certification:

Driving Licence (required) NVQ Level 2 Health & Social Care (required)
Work Location: On the road

Reference ID: UNGR 1025
Expected start date: 01/09/2025