Job Description

Join a Ring-Fenced Team of 15 engineers supporting multiple London customers (incl. government & banking). You'll cover sickness/holiday, resource-on-demand and project work across sites. SC clearance is required (DV welcome).
Work on MoD sites means MOD nationality rules apply. Clean UK driving licence essential; you may occasionally drive a customer-supplied vehicle to satellite locations.
The role
Deskside/field support for Windows 10/11 laptops & desktops (HP/Dell/Lenovo).
macOS (Mac & MacBook) setup and support.
O365/Teams support; Apple/Android mobile device support.
Wireless connectivity & fault diagnostics.
Floorwalking/Tech Bar: walk-up fixes, user coaching, great customer comms.
OS housekeeping: shortcuts, printers, network drive mapping.
Follow build scripts to image/configure devices; IMACs (installs/moves/adds/changes).
Basic Wintel/server: HP ProLiant Gen8-Gen10, Dell servers, Lenovo blades; backups, tape library, storage, break/fix.
Cisco: basic knowledge/troubleshooting on switches/ports.
Must have
Active SC (or re-clearable) and able to meet MOD nationality requirements; DV advantageous.
Proven deskside/field support experience; confident customer manner.
Full UK driving licence; willingness to travel across London/satellite sites.
Flexibility to work any shift within 07:00-19:00.
Nice to have
Apple Business Manager/Intune/SCCM exposure.
ITSM tools (ServiceNow/Remedy).
Vendor accreditations (HP/Dell/Lenovo).
Apply
Please reply with:
CV (Word/PDF)
Clearance status (SC/DV + dates)
Availability/notice and day rate
Home postcode (for travel)
Best number/time for a quick call
We're an equal opportunities agency and welcome applications from all suitably qualified candidates.
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Jay Solanki E-mail
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.

Skills Required