Job Description

Job Summary:

We are seeking a Field Operations Manager. The right person will enjoy a fast-paced environment, is a proactive problem-solver, passionate with building and maintaining a team environment, and strives to be an integral part of the overall success of the Company. Ensure XPEL film window tinting and paint protection film meet the standards. Must lead by example and participate in installation duties as needed. Work to learn the newest product innovations , focused on educating and train the in field operations team on the regularly changing requirements.

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Core Duties

Planning dealer requests and planning work schedules for the Installers


Monthly audits done by field operations management or regional managers


Daily billing duties


Billing reporting including research and audit all logged information is in compliance for monthly billing


Inventory ordering/ inventory monitoring


Liaison between admin and installer- payroll/EOD/Warranties/ Pricing


Quality control


End of day reporting


Inputting new hires into our software systems


Assisting in logging warranties and other entries as needed


New Account set up/Hotspot Administration


Other duties as assigned.

Job Requirements

Experience in a people leading role preferred


Excellent communication, interpersonal, analytical and problem-solving skills


Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority


Proficient in Microsoft Office (Word, Excel, Outlook)


Enjoys multitasking and works with a sense of urgency


Able to work under time pressure


Must have a current and valid driver's license with a clean driving record


Occasional travel required when necessary.


XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.