Job Description

- Experience with sales CRM tools such as Salesforce or similar software
- Experience using Microsoft Excel to manipulate and analyze data
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent


The Startup Segment Sales Strategy & Operations team is building the future of sales. Our team is responsible for supporting the rapidly growing Startup Sales business, from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team which loves translating data, insights, and anecdotes into action (and success!).
For more than 15 years, Amazon Web Services ("AWS") has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to power the infrastructure of millions of customers, including the world's fastest growing and most successful startups.
We are seeking a Field Sales Ops Lead to join our EMEA team. This Field Sales Ops Lead is responsible for the Germany and Central Europe Area, defining and executing a sales strategy that streamlines productivity and drives incremental year on year revenue and non-revenue goal growth. This individual will be a member of the area's Sales Leadership team acting as COO and business advisor. They 1/ align and interlock the core sales team with partner teams within the area, 2/ serve as a subject matter expert on internal systems, processes, and policies, 3/ build and lead area-specific mechanisms to manage and report on the business to leadership, and 4/ lead strategy and sales planning efforts to enable the business to grow.
This is a hands-on position - the ideal candidate must be willing to "roll up their sleeves" as well as plan and execute on long-term strategic horizons.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Key job responsibilities
o Own sales operations activities within the area patch. Includes forecasting, pipeline management, conducting deal reviews, and revenue mapping and reconciliation.
o Create and drive the business cadence, interlocking to our EMEA and WW cadences and developing a sufficient level of business knowledge to independently conduct business reviews with leadership.
o Optimize the productivity of sellers within your areas, measuring and baselining sales output and deploying mechanisms to improve productivity over time.
o Own annual sales planning for the assigned area patch. Includes defining the account set, segmenting customers and providing input to the headcount coverage model, forming accounts into territories, assigning reps to territories and setting goal targets.
A day in the life
You are a key member of the areas leadership team, so you spend time in 1:1s with your Area's Sales Leader and Sales Managers. You love data and are comfortable providing deep analysis, spotting trends and leading interventions. You foster a community of knowledge sharing on our team, so we benefit from your unique perspective and ways of solving problems. Because you are a builder and inventor, often your methods for solving these problems are novel and valuable to others. You go above & beyond by acting as a stand-in for your leadership team in key internal reviews with EMEA and WW stakeholders, and deploying your best practices in other EMEA areas or even worldwide.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating -- that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.


Experience working within a high-growth, technology company Experience in finance, business management and sales operations


Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.