Field Service Engineer – Wales & South West

Wales, United Kingdom

Job Description

Are you an experienced service engineer looking for a role where your technical expertise has real impact across a diverse regional portfolio?
Clarke Energy is recruiting a Field Service Engineer to support customers across Wales and the South West, ensuring the reliability, efficiency and performance of gas engines and associated plant equipment. This is a hands-on role offering variety, autonomy and the backing of a globally recognised energy business.
About the Role
Your role will focus on keeping customer sites operating safely and efficiently through high-quality maintenance, fault finding and corrective works. You'll deliver scheduled servicing, respond to breakdowns when required, and work proactively to minimise downtime and unnecessary cost.
Key Responsibilities
Maintenance & Troubleshooting

  • Carry out planned and preventative maintenance to maximise engine availability and reliability
  • Respond to out-of-hours callouts, diagnosing faults and restoring plant performance efficiently
  • Collect, label and dispatch oil samples in accordance with agreed procedures
  • Select, order and manage parts effectively, returning unused items to minimise waste
  • Maintain accurate van stock and report shortages to the Area Manager
Customer & Team Support
  • Build strong, professional relationships with customers across the region
  • Communicate clearly with the Area Manager, customers and subcontractors to ensure smooth site operations
  • Complete service documentation accurately and within agreed timescales
Tools & Equipment
  • Maintain company tools and equipment to a high standard, ensuring cleanliness and calibration
  • Uphold excellent site standards, presentation and housekeeping
Supervision & Training
  • Support apprentices and new starters through mentoring and on-the-job guidance
Health, Safety & Environment
  • Work in full compliance with health, safety and environmental requirements at all times
What We're Looking For
Technical Skills
  • Strong engineering background with experience working on gas engines and associated systems
  • Electrical and mechanical engineering capability
  • Gas Safe registered
  • Confident IT skills to support reporting and documentation
  • Ability and willingness to coach and support others
Personal Attributes
  • Professional, reliable and safety-focused
  • Flexible and adaptable to changing priorities and locations
  • Customer-focused with strong communication skills
  • Organised, proactive and able to manage workload independently
  • Resilient under pressure and committed to continuous improvement
Qualifications & Experience
Essential
  • Minimum of 5 years' service engineering experience
  • NVQ Level 3 or City & Guilds in Electrical or Mechanical Engineering
  • Apprentice-trained engineer
  • Gas Safe registration
  • Full UK driving licence
  • Willingness to travel across Wales and the South West, work unsociable hours and stay away from home when required
Desirable
  • Experience working on gas engines
  • Knowledge of CHP or power generation environments
What's in it for you?
  • Competitive hourly rate with overtime paid at 1.5x basic rate
  • Paid daily travel time (up to 30 minutes each way)
  • On-call rota participation with call-out fee
  • 25 days' annual leave plus 8 Bank Holidays
  • Holiday buy and sell scheme (up to 5 additional days)
  • 7% company pension contribution
  • Company van provided
  • Comprehensive training programme on Jenbacher engines and systems delivered at our Liverpool Training Centre
If you're a skilled and motivated engineer seeking a varied and rewarding regional role, we'd love to hear from you.
to join Clarke Energy and help us deliver exceptional service across Wales and the South West.
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Department Overview
As a Service Department, the main function is to maintain and support gas powered generation plants, whether that is Power Generation only, Combined Heat & Power or Tri-generation. We have the technical expertise to support the complete Jenbacher gas engine product portfolio and associated balance of plant. We maintain and promote long term customer relationships through our flexible commercial agreements. Across the Clarke Energy group, there are local Service teams providing support in each territory. In the UK, the Service Department is split into two teams, the Service Operations Team and the Aftermarket Sales Team to provide the following service functions to our internal and external customers.
Operation Team consists of the following roles:
Field Service;
Commissioning & Technical Support;
Technical Training;
Technical Helpdesk;
Overhaul & Repair;
Service Engineering Support;
Cylinder Head Re-manufacture.
Aftermarket Sales Team consists of the following roles:
Commercial Contract Management;
Aftermarket Sales;
Spare Parts Sales;
Commercial Performance Reporting and Analytics;
Overhaul Project Management;
Conversions, Modifications and Upgrades Sales;
Collectively the above functions come together to allow Clarke Energy to deliver maximum product availability to our valued customers.
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Recruitment Agency?
Clarke Energy have a Preferred Supplier List which covers all recruitment within the UK and Ireland. We have no current plans to review our supplier list. If we are required to update or review our list, we will reach out to agencies directly. We would kindly ask for recruitment agencies to refrain from contacting Clarke Energy. If unsolicited CV's are sent to Clarke Energy without agreed terms of business in place, we reserve the right to contact any potential candidates. Thank you for your co-operation.
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Job Detail

  • Job Id
    JD4575936
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Wales, United Kingdom
  • Education
    Not mentioned