Job Description

Field Service Engineer - Working from home and covering the North of UK

Excellent and Competitive Salary (DOE)

Company car provided and available for personal use (subject to BIK)

Full Time, Permanent, Overtime

Career Development Opportunities

Mobile phone, laptop, fuel card, all tools, PPE, and uniform is provided.

Please Note: Applicants must be authorised to work in the UK

About the Company

Qcom Technology is a well-known independent company

providing specialist technical services and aftermarket support solutions

for technology manufacturers. Qcom provides the people, processes and infrastructure required to meet customer expectations for guaranteed capability and performance as part of an exceptional whole-of-life product experience.

About the Role

We are seeking a dynamic and enthusiastic engineer who will be responsible for installations, training users and service & maintenance activities to our clients across the Northern Region, although occasional national and international travel may be required. Extensive experience in troubleshooting and repairing of mechanical equipment within the Print on Demand print industry installing Photocopiers, Colour laser/inkjet Printers, Production printers and digital presses (Fujifilm, Ricoh, Konica Minolta, Xerox, Sharp, Canon) is essential. You will need excellence customer service and communication skills and an eagerness to learn new and emerging technologies.

Role and responsibilities:

Office Printers and Photocopiers repairs

Production printer installation and maintenance

Other Activities may include

Smart Locker installations and maintenance Troubleshooting and repair of retail equipment Installation of technology kiosks, including self-service technology Car Parking & Access Control Systems
Call progress updating via smart phone.

Adherence to service level agreements to all customers

Management of supplied tools and parts to 100% accuracy

Essential Skills:

Experience of fixing production printers and digital presses (EG Fujifilm, Ricoh, Konica Minolta, Xerox, Sharp, Canon)

Experience in the office equipment industry

Technical skills, with a strong electronic and mechanical background

Strong IT knowledge with the ability to network devices and to set up scanning functions.

The ability to provide first class customer service with previous customer facing experience.

Education and experience:

Good standard of secondary level education

Good level of Microsoft Word and Excel experience

Certification relating to Mechanical and Electrical/Electronics

Ideally have an IT or engineering qualification

Attributes required.

The ideal candidate will be presentable, approachable and have a 'can do' attitude and a willingness to 'go the extra mile'. You will be passionate about your work and take pride in helping customers.

The role requires the following attributes.

Reliable and punctual

Good technical skills

Excellent communication skills

Self-motivated individual who can operate on their own initiative.

Flexible approach to work including occasional weekend and out of hours.

Benefits

Company Pension

Life insurance

Flexible Schedule

Up to 25 days Annual Leave Plus Bank Holidays with long service

Company Events

Career Development Opportunities

Unlimited Overtime

As this is a field service role, you will start and finish your days at home.

Plenty of overtime opportunities, weekend standby, and out-of-hours project work with enhanced payments.

How to apply for the role:

If you have the skills, experience and 'can do' attitude required for this position, click "apply" today and

check your inbox for an email providing more information

.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience includes Automation Engineer, Field Engineer, Maintenance Engineer, Hardware, Software, IT, IT Support, Tech Repair, Repair Technician, Field Operative, PC, EPOS, Car Parking, last mile, POD, Digital Presses, Production printing)

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company car Company events Company pension Employee discount Life insurance On-site parking Sick pay
Schedule:

Monday to Friday Overtime Weekend availability
Work Location: On the road

Reference ID: FSEPRNORTH