Job Description

About Us:

Wassenburg Medical has been setting the standard in flexible endoscope reprocessing since 1984. From our origins as a family company in the Netherlands, we've grown into a global expert, delivering effective and innovative solutions for the complete reprocessing cycle of flexible endoscopes to enhance patient safety in endoscopy.

Wassenburg Medical specialises in the development and manufacturing of complete solutions for the cleaning, disinfection, drying, storage, and traceability of flexible endoscopes. Our systems are designed with a deep understanding of endoscope design and structure, ensuring optimal performance, safety, and international compliance.

Design around the endoscope supports optimal reprocessing outcomes. Key features include:

Compatibility with all major endoscope brands Optimised internal structure to reduce contact points Precision flow control and blockage detection Ergonomic washer-disinfector design for user comfort Advanced drying and storage cabinets with full traceability
We offer a total solution: pre-cleaning, washing, disinfection, drying, storage, transport, and documentation - ensuring compliance with international standards and supporting infection prevention.

Job Overview

We are seeking a detail-oriented and proactive Field Service Engineer to join our dynamic team. The ideal candidate will play a crucial role in ensuring the quality and reliability of our machines for our customers.

Duties

Service, repair, maintenance, modifications, software and adjustments of medical and endoscopewasher/disinfectors/drying and storage systems including track and trace programs Complete and record all necessary site related documentation Implement Wassenburg's quality procedure Identify improvements on both products and systemsoDue to the nature of the work and geographical location of sites, be prepared to work away fromhome as required by the business On site engineer and user training Training, coaching and first line support for new engineers Periodic quarterly and yearly service, testing and calibration of medical and endoscope washer/disinfector machines and drying and storage systems Create on site validation reports including lab reporting Registered Test Person CP(D) Ownership of specific site issues/problems Service, repair, calibration, modifications and adjustments of third party products within the portfolio

Qualifications

Minimum Level 3 in Mechanical and or Electrical Engineering. That can be NVQ Level 3, City and Guilds, B-TEC, HNC or above. Time served trades person ideally with an apprenticeship or ex-military background is also accepted. Must have field-based experience and not workshop based. Ideally industry qualified and experience in decontamination.. Excellent customer facing communication skills, both written and verbal, to convey technical information clearly to non-technical stakeholders. A proactive approach to problem-solving with a keen eye for detail.

Remuneration:

Starting salary - 30-35K

CP(D) Validation Quarterly 37,389.00

CP(D) Validation Annual 43,116.40

+OTE

Career progression to Senior Service Engineer, Technical Support Engineer, Regional Lead Engineer.

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company car Company pension
Work Location: On the road

Reference ID: WM-FSE