Job Description

About The Role
We are actively building diverse teams and welcome applications from everyone.
Role: File & Records Administrator
Location: London (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: 25,000 - 28,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am - 5.30 pm, Monday - Friday
Interview Process: 2-stage process
Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose:
The File & Records Administrator will be responsible for supporting the File & Records function for the Customer London office.
The role will provide support to the firm in respect of physical and electronic file and records management.
Key responsibilities:
Filing (both physical and electronic)/ Documents/ Files/ Boxes/ Deeds:

• Organising and managing the storage and destruction of documents, deeds and files;
• Dealing with file, box and deed requests from secretaries and lawyers;
• Requesting files, boxes and deed retrieval from off-site storage or roller racking as required;
• Collecting and clearing files, boxes and deeds for off-site storage or roller racking as required;
• Preparing, processing and storing files, boxes and deeds;
• Reprocessing items in order to update the F&RM system with correct information;
• Reprocessing matters from temporary storage;
• Electronic filing - to include but is not limited to; emails, letters, invoices and correspondence;
• Relevant customer virtual folders are always accurate and up to date before the end of each working day;
• Creating and sending reports to the Business which F&RM produce;
• Cleansing the F&RM system, making sure it is up to date.

General Records:

• Helping to maintain the firm's clear desk/good housekeeping policy;
• Dealing with queries on the phone, via e-mail and face to face contact;
• Monitoring file rooms, Carousels, Filing Trolleys - advising on usage;
• Liaising with the customer Resourcing Managers in respect of their particular teams;
• Covering other areas within the wider Facilities department as and when required;
• Flat-pack boxes - Ordering from current supplier when needed. Delivering to the Business when requested;
• Shredding - Dealing with any queries regarding the shredding of paper and following the process thereof;
• Boxes/Files - moving and lifting files.

Skills and experience:
Skills

• To fully understand our F&RM and DM systems, matter folders and document types;
• A High level of accuracy and attention to detail - filing in correct time and date order on correct files;
• Effectively prioritising workloads and working in a methodical way;
• Meeting deadlines and liaising with the appropriate person if a deadline is causing difficulty to provide a more realistic time estimate;
• To work as part of a team, sharing knowledge and information where appropriate;
• Strong administration and organisational skills;
• Effective communication skills;
• The candidate will work closely with the F&RM team as well as being able to work unsupervised and must be able to use their own initiative;
• They should also have the ability and skills to assist the F&RM Team Leader with tasks and projects when called upon.

Knowledge and Experience:

• The candidate should have experience working within an F&RM Department;
• They will be experienced in F&RM and DM systems and demonstrate the ability and knowledge associated with this;
• The candidate will show an awareness of compliance with relevant legislation and regulations;
• They will be able to deal effectively and efficiently with clients and employees at all levels and possess the necessary qualities for such a role.

They will bring with them, knowledge of systems which will assist in the development of filing systems to meet the administrative, legal and financial requirements of the Business.
About You
About Us
SCC is Europe's largest privately-owned IT business, based out of the new 7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
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