Job Description

Company Overview

Hashtag Warehouse Ltd is a family-run, fast-growing, sustainable, e-commerce services company serving the music and ecommerce industry, based near Biggleswade. We specialise in handling end-to-end solutions for our clients; this includes building Shopify stores, producing merchandise & media, managing fulfilment and global shipping for online orders, along with touring support and customer service.

If you're passionate about music, influencers or brands, creativity, strive for precision and don't mind dad jokes, you'll fit right in.

Role Overview

In this finance-based role, you'll play a key part in our daily operations, supporting and ideally taking control, with time, from the director with regards to various financial and administrative functions. The role is dynamic and multifaceted - on any given day you might be invoicing one of many clients for one of many services we offer, processing and managing expenses on QBO, chasing payments, reconciling, budgeting or purchasing.

This is a fantastic opportunity for a highly organised, tech-savvy, and proactive individual who wants to help build a large, successful company, develop and implement automated systems and grow/learn.

If you are flexible, have a can-do attitude, and can focus on the details, then please reach out.

Key Responsibilities

General support to Director Research, implement and improve automation, systems, processes and customer experience Raise and issue invoices in QBO Check pricing and reports in Excel Proactively chase debtors Sales, purchase and nominal ledgers in QBO P&L and balance sheet management/reports in QBO Check, gather & process expenses with associated invoices/receipts in QBO Journals in QBO Credit control Bank reconciliations in QBO Manage and store information/documentation in Dropbox Communications with clients, suppliers and end-consumers by email or phone Cross-role support in times of need!

Candidate Requirements

Experience & knowledge:

Recognised accounting qualification (e.g. BSc Hons, AAT) or equivalent experience in a 1-2 year+ financial role is mandatory Experience with Excel (vLookups and pivot tables), Quickbooks Online and Dropbox is necessary Experience of the e-commerce/fulfilment/logistics industries would help you understand company mechanics/rate cards Knowledge of Warehouse Management Systems (Linnworks) and Shopify helps but isn't mandatory Understanding of VAT rules for cross-border transactions and international customers would be helpful

Skills:

A positive attitude, anything is possible as we grow Energetic and proactive, e.g. will initiate new and improved ways of working, including new technology, AI and scripts/macros to assist us Exceptional organisational, multitasking and prioritisation skills We need you to have a high level of accuracy in everything you do; you'll be someone who naturally double-checks their work and takes pride in getting things right Good interpersonal skills, confident on the phone. Professional written and verbal communication skills Tenacity to see things through to completion Confidentiality and integrity in handling sensitive data
We're looking for someone who's willing to roll up their sleeves and is eager to help, even if it means packing orders in the warehouse.

(Note: Legal eligibility to work in the UK and fluency in English are required.)

Salary & Benefits

Salary:

28,000 - 32,000 per annum

, depending on skill set and experience

Employment type:

Permanent, in-office, full-time (Monday to Friday, 8-5)

Holidays & perks:

20 days paid holiday (28 including bank holidays), paid closure over Christmas/NY period and enrolment in the company pension scheme. We also offer a relaxed office/warehouse environment (casual dress code, regular pizzas) plus, plenty of quality coffee, biscuits and playlist arguments!

Training & support:

We will provide on-the-job training to get you up to speed with our systems and processes.

This role offers excellent progression potential within our growing business. As you prove yourself, you will have the chance to take on more responsibilities and advance your career. We are a growing company, so new positions and opportunities are likely to emerge. An Administrator who excels and is capable of improving/leading, could grow into a Finance Manager. Whilst finance is your core duty, you'll have the opportunity to carve out a niche based on your strengths. We also encourage continuous learning (for example, taking online courses, attending relevant workshops or obtaining certifications, which we can support). In short, join us now and you could grow into a leadership role as our team expands.

Job Types: Full-time, Permanent

Pay: 28,000.00-32,000.00 per year

Benefits:

Company events Company pension Discounted or free food Employee mentoring programme Free parking
Ability to commute/relocate:

Biggleswade SG18: reliably commute or plan to relocate before starting work (required)
Application question(s):

What do you wish to achieve in your professional career? Please let us know why this role sounds interesting to you and what skills/experience do you have to utilise for this role? Please let us know why you think you would make a good fit to join Hashtag?
Education:

A-Level or equivalent (required)
Experience:

Bookkeeping: 1 year (preferred)
Work Location: In person